Dispatch Operations Manager (San Diego)

What we're looking for:Strong dispatch experienceComfortable managing multiple drivers at onceFast decision-maker who doesn't freeze under pressureHighly organized and detail-orientedProfessional communication — clear, direct, no confusionSomeone who takes ownership and doesn't wait to be told what to doWhat you'll be responsible for:Overseeing daily dispatch operations (calls, routing, job flow)Managing and directing drivers throughout the dayPrioritizing jobs and making real-time decisions under pressureCommunicating clearly with customers, drivers, and partnersKeeping dispatch organized, documented, and running efficientlyIdentifying problems and fixing them without needing constant directionCompany DescriptionAngelo's Towing, based in San Diego, has been a trusted name in the towing industry for over 20 years. Known for providing reliable, fast, and cost-effective services, the company offers a wide range of solutions including towing for cars, trucks, semi-trucks, RVs, and motorcycles. Additional services include roadside assistance such as fuel delivery, tire repairs, flatbed towing, and heavy towing. Available 24/7, Angelo's Towing prides itself on delivering exceptional customer service, making it a top choice for both individuals and businesses in the region.