Payroll Operations Supervisor

Payroll Operations SupervisorWork for a company where you make a difference in people's lives every day!At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you've come to the right place! Let us help you discover a new passion for doing good in a growing industry.GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National "Best and Brightest Companies to Work For" in 2025! We also received the "Great Place To Work" Certification for 2025-2026!RESPONSIBILITIES AND DUTIESProvides daily direction and communication to employees so that calls are answered in a timely, efficient and knowledgeable mannerProvides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customersManaging employees, ensuring work is handled efficiently and effectivelyProvides performance feedback and coaching on a regular basis to each team memberEnsures employees have appropriate training and other resources to perform their jobsCreate and maintain a high-quality work environmentAssists the manager with the development, analyses and implementation of staffing, training, scheduling and reward/recognition programsWorks as a member/leader of special or ongoing projects that are important to area/process improvementUses appropriate judgment in upward communication regarding department or employee concernsAssist with documentation, and training of DocuSign programAssist in developing and preparing operational plans and reports on project statusPromote adherence to and upholds the company's mission and valuesOther duties as assignedEDUCATIONHigh School Diploma or GED requiredAssociate degree preferred but not requiredEXPERIENCE AND QUALIFICATIONSAt least 2 years of related experienceExcellent written and oral communication skillsExtensive experience in working on complex projects with critical thinking and problem solvingExcellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizingDemonstrate the ability to balance work pressure with time management skillsDemonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilitiesExperience in working, initiating, and maintaining a highly effective teamCompetent in the use of Microsoft programs and the InternetCompetent use of ExcelWORK ENVIRONMENTWork is performed in a typical office setting.GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.Our Operations team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we'll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.What Culture & Belonging Means at GT: Bring Your Authentic Self To WorkGT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.