General Manager, Charter & Management Operations

General Manager, Charter & Management OperationsflyADVANCED Jet is seeking an experienced aviation leader to oversee charter operations, client development, and aircraft management across our growing Part 135 division.Location: New Castle, DE (Full-Time, On-Site)ABOUT FLYADVANCED JETAero Ways, Inc., operating as flyADVANCED Jet, is a FAA-certificated Part 135 on-demand air carrier providing private jet charter, aircraft management, and aviation services across the Northeast and Mid-Atlantic regions. With a growing fleet, a seasoned flight operations team, and a commitment to white-glove client service, flyADVANCED Jet is expanding its charter division and seeking an experienced, hands-on leader to help drive that growth.This role offers the opportunity to help shape the future growth and structure of a rapidly expanding charter operation.THE OPPORTUNITYThis leadership role is designed to consolidate charter operations, client development, and day-to-day management of the flight division under one accountable executive. The GM will serve as the operational and commercial face of the charter business, maintaining a highly visible presence with clients, crew, and operational leadership while driving charter revenue growth and operational performance.The right candidate brings deep Part 135 operational knowledge, a track record in charter sales or aircraft management, and the personality to build lasting relationships with high-net-worth clients, brokers, and aviation partners.This is a full-time, on-site leadership role requiring regular in-person engagement with clients and operations teams.KEY RESPONSIBILITIESCharter Revenue & Business DevelopmentOwn and drive charter revenue targets for the division, including inbound business, outbound development, and broker relationshipsDevelop and manage a pipeline of charter clients, aircraft management prospects, and repeat fliersServe as the primary point of contact for high-value clients, delivering a premium, relationship-driven experiencePartner with Account Management and Charter Sales to establish structured outreach and follow-up processesRepresent flyADVANCED Jet at industry events, FBO partner meetings, and client engagementsFlight Operations OversightOversee day-to-day charter flight operations in coordination with the Asst. DO / Chief PilotEnsure scheduling, dispatch, and crew coordination operate efficiently and in regulatory complianceServe as the management-side bridge between pilots, FAA compliance, and client-facing staffWork closely with the Compliance & FAA Liaison to maintain Part 135 certificate integrityCoordinate with the Flight Ops Coordinator and Flight Attendant on trip logistics and service standardsTeam LeadershipDirectly lead a team of six: Chief Pilot / Asst. DO, Compliance & FAA Liaison, Charter Sales Associate, Flight Ops Coordinator, Account Manager, and Flight AttendantClarify roles, establish performance expectations, and hold team members accountable to outcomesImprove alignment between charter sales and flight operationsBuild a high-performance culture centered on client service, safety, and operational excellenceStrategic & Executive AlignmentReport directly to the VP of Business Operations with regular updates on revenue, operations, and team performanceContribute to fleet expansion planning by identifying aircraft opportunities aligned with client demandCollaborate with Finance on charter pricing, trip profitability, and budget adherenceDevelop reporting and performance metrics that provide leadership with clear operational visibilityQUALIFICATIONSRequired5+ years in Part 135 charter operations, aircraft management, or aviation services leadershipDemonstrated success in charter sales, client development, or aviation business developmentDeep understanding of FAA Part 135 regulatory requirements and certificate managementStrong interpersonal and communication skills, comfortable working with both C-suite clients and flight crewsAbility and willingness to maintain a strong on-site and client-facing presenceProven ability to lead and motivate a small, cross-functional teamPreferredPilot certificate (ATP or Commercial), viewed favorably but not requiredExisting relationships with charter brokers, aircraft owners, or Fortune 500 travel departmentsExperience with aircraft management agreements and owner relationsFamiliarity with flight operations software such as BART, Avianis, or similar scheduling/dispatch platformsBachelor’s degree in Aviation Management, Business, or a related fieldWHAT SUCCESS LOOKS LIKE - FIRST 12 MONTHSCharter revenue is measurably growing with documented pipeline and conversion tracking in placeThe team has clear roles, expectations, and operates as a cohesive unit under your leadershipClients describe flyADVANCED Jet as reliable, responsive, and relationship-orientedFAA compliance posture remains strong, with no certificate actions or corrective findingsAt least one fleet expansion opportunity has been identified based on demonstrated client demandLeadership has consistent visibility into division performance through structured reporting