Human Resources Regional Director

OverviewConcentra is recognized as the nation's leading occupational health care company.With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.Partners with and supports the regional team in corporate and regional initiatives of service delivery, driving key business metrics, clinician support and growing core business. Functions as the HR strategic business partner to the team and provides guidance, options and support of human resource functions such as workforce planning, engagement, retention and leadership development.ResponsibilitiesExecutes on corporate and regional initiativesConsultant Member of the Regional Leadership Team, guiding initiatives related to colleague retention, engagement and developmentUnderstands metrics related to the areas within the region to drive engagement strategies and guide leaders in meaningful impact planningDrives change management, identifies and guides leaders/colleagues through changeMonitors turnover trends and retention issues. Provides analysis and guidance to leadersIn conjunction with the compensation department, consults with leaders regarding compensation issues, including market adjustments, promotions, offers, etc.Guides leaders and participates in workforce and succession planning, including interviewing* Investigations* Conducts investigations and facilitates resolution involving issues. This includes formal investigations reported through the ethics hotline as well as other investigations of a similar natureEmployee RelationsInvestigates employee relation matters, makes recommendations, and coordinates necessary actionTracks center performance and improvement in relation to human resource issues and provides standard reporting of progressAssists leaders in managing onsite colleagues in accordance with client requestsHR contact for outside counsel regarding local EEOC claims and litigation to provide necessary documentation, insight and depositionPartners with leadership and advises on incident report investigationsPerformance Development & ManagementAdvises and equips leaders to manage performance, growth and development plans, and disciplinary action. Provides training to leaders to ensure consistencyFacilitates talent calibration process and sessions within region. Tracks results and provides follow up to leadersEvaluates any involuntary termination requests and consolidates & summarizes supporting documentation for leadership approval. Facilitates panel calls to review clinician terminationsResponds to unemployment and legal claims as applicableTraining and DevelopmentMeets with new and newly hired leaders as part of onboarding to HR processes and partnershipProvides HR education opportunities to leaders in area of responsibilityGuides and advises leaders regarding FMLA, ADA and the LOA processProvides policy interpretation for leaders and colleagues to ensure legal complianceMentors leadership within the region regarding human resource functionsHelp drive training initiatives and accountability are carried out as defined by leadershipProject ManagementParticipates in acquisition due diligence, onboarding, training, etc.Acts as SME on company projects and initiativesWorks with HR peers on projects, developing process, strategy, etc.Lead special projects and initiatives as assigned* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.QualificationsEducation Level: Bachelor's DegreeMajor: Human Resources, Business Administration or related field.Degree must be from an accredited college or university.In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of work experienceStrong understanding of federal employment laws and state-specific requirements of the applicable regionJob Related Experience:Customarily has at least the following experience:Customarily has at least seven or more years of general human resource experienceMulti-state responsibility, preferredHealthcare experience, preferredJob-Related Skills/Competencies:Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAbility to execute on business initiativesAbility to be an influential leaderStrong service mentalityExcellent telephone and personal etiquetteWarm, positive, energetic demeanorStrong oral and written communication skillsStrong knowledge of federal employment law and state-specific employment regulations as applicable to the assigned regionAbility to analyze data and understand elements that influence the data outcomesProficient in computer applications such as Word and ExcelAbility to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervisionAbility to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectivelyAbility to provide counseling to leaders as they resolve colleague, client and patient issues in an effective and timely mannerAdditional DataEmployee Benefits401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time OffColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*Concentra is an Equal Opportunity Employer, including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.