Engagement Manager IT Professional Services
Engagement Manager IT Professional ServicesLocations: New York City | HybridAbout the RoleThe Services Sales Specialist is an integral role within the Global Professional Services organization, nested within the larger Global Technical Sales organization who work closely with all stakeholders within Global Sales, Global Services and Support, and Legal as the core teams, to design and implement solutions based on the clients' requirements, and our product and service offerings.Why Join SS&CSS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.How You Will Make an ImpactThis role is a Sales focused customer-facing representative to drive the sale of Professional Services. Primarily responsible for interfacing Clients, IT, Compliance & Security, and business stakeholders to position the value of our Services and managing opportunities from Discovery to Close, including design, installation & deployment of our products & custom Professional Services solutions as part of the overall implementation engagement.Partners with the Sales teams, Sales Engineers, Solution Team members and Technical Consultants and other internal resources, to identify, understand client requirements and position value to sell a solution based on the suite of Intralinks products & custom Professional Services solutions.Researches and maintains knowledge in emerging technologies and solutions to solve client business problems.Discover and understand client business needs, gather initial requirements, recommend best practices through direct client interaction, and work closely with the cross-functional teams to price and assemble solutions to meet the client's needs.Meet agreed monthly/annual performance in both client activity (meetings/demos etc.) and sales quota achievementRequired Experience3+ years of experience of B2B financial services sales;Understanding of financial technologyDemonstrable communication, relationship, and team skillsDemonstrated ability to successfully accomplish responsibilities in a high-pressure, high-workload environment; effectively manage time, prioritize tasks and work within deadlines with little supervisionHigh level of comfort preparing and leading client presentations, particularly positioning valueAbility to identify and overcome potential objections that could be raised by prospective clientsExpertise with Microsoft Office applications specifically MS PowerPoint, Word, and Excel; Experience with sales tools like Salesforce and SalesloftBasic Knowledge and understanding of architecture, application design, systems engineering, and integration.Experience working with cross-functional technical teams including Customer Service, Product Management, Development, Sales, Pre-sales, legal, and marketing. Demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.Strong organizational skills, with the ability to work on multiple projects with multiple deadlines.Excellent listening, oral, and written communication skills.Strong analytical and problem-solving skills to identify process gaps.Ability to work independently and manage priorities.Interface with customers, colleagues, management, and project stakeholders, as needed, to ensure overall project success.Optimally, has a balanced combination of large corporate and small, entrepreneurial company backgrounds.Join SS&C, where innovation meets global opportunities.