Data Analyst - QM (Full Time, Remote, North Carolina Based)

The Quality Management Data Analyst supports various Quality Management functions by bringing creativity, critical thinking, and disciplined design and analytic practices to provide users with timely insights and information. The successful data professional will provide decision support by leveraging various modes of analysis (such as diagnostic, forensic, descriptive, and trend analyses) to translate insights into intelligible recommendations expressed in reports, dashboards, and presentations.This position is fulltime remote. While there is no expectation of being in the office routinely, they may be required to report to the Alliance Home Office (Morrisville, North Carolina) for business meetings as needed.Responsibilities & DutiesAnalyze Business Activities to Identify Report and Data RequirementsDevelop report requests and business specifications, ensuring requests are well-formed and able to be addressed with available enterprise data sourcesProvide timely feedback regarding barriers to satisfying business requests (including technical and logical barriers) and provide options for remedyConduct research of business specifications, policies, contracts, journals, web resources, and in-person interviews to gain a better understanding of data requirements for projectsLiaise with IT department on report developmentState-Mandated Reporting CoordinationMonitor reporting calendars for upcoming due dates, template changes, and state communicationsCoordinate with Business Owners to ensure reports are validated and uploaded to the calendar, enabling on-time submission to the StateManage state feedback and revision requestsParticipate in quality improvement initiatives related to improving reporting accuracy and timelinessDeliver Data Products that Effectively Communicate InformationSpearhead the end-to-end design, extraction, analysis, visualization, validation, and delivery of accurate, timely data products and reports that support informed decision-making across the organizationMonitor data associated with contract performance measures, HEDIS measures, and program requirements; track and trend performance over time, analyze the results, and recommend actionable improvementsConduct technical peer reviews to ensure reporting criteria are met and sound logic is employed during data querying, dataset design, and analysisExecute efficient wrangling, evaluation, and analysis of data via Microsoft SQL Server tools, Microsoft Excel, and other tools appropriate across a variety of data domains including (but not limited to) claims, authorizations, eligibility, and patient notesValidate the content and logic used in the creation of data products and presentations with business owners and department/unit leadership prior to deliveryImplement sound visualization techniques to ensure data products objectively and clearly communicate important findings while maintaining fidelity to what the data and analysis thereof will reasonably supportDevelop and Maintain Data Product DocumentationCreate, organize, and stage documentation related to data products, lessons-learned, as well as your own knowledge documents related to discovered techniques, pitfalls, and other insights gainedUse version control to preserve development lifecyclesManage SurveysManage administration of mandated surveys and deliver analysis of results to stakeholdersPartner with external vendors and internal staff to design, coordinate, and execute survey initiatives, ensuring seamless collaboration, adherence to timelines, and high-quality data collectionCollaborate with Department/Unit Staff and External Stakeholders on Report and Application DevelopmentLiaise with IT department during the course of data product development such as the location of data sources, establishing automation processes for making reportable data accessible in the enterprise BI platform or other critical-to-business platformsPartner with IT Department to perform quality assurance testing of systems and reports, monitor various databases to assure consistency and accuracy of data, and work collaboratively with data owners to address data integrity concernAttend IT and vendor trainings and meetings that are relevant to the above responsibilitiesCollaborate with the NC Department of Health & Human Services (NCDHHS) to assure report development is consistent with requirementsSupport Data and Quality NeedsComplete quality-management activities, establishing data-quality standards, monitoring reporting accuracy, and continuously improving processes to address any tasks not otherwise specified in the job descriptionMinimum RequirementsEducation & ExperienceBachelor's degree or certification from an accredited college/university in Human Services, statistics, mathematics, computer science, business administration or related field, and three (3) years of experience in a data oriented environmentPreferred:Previous experience in a healthcareKnowledge, Skills, & AbilitiesKnowledge and understanding of relational database systems and uses; multi-domain dataset designKnowledge of best practices and methods related to interpreting and presenting data and related insightsKnowledge of project management principlesKnowledge of statistics, set theory, and linear algebraExcellent written, verbal, and interpersonal communication skillsCritical-thinking with data; strong analytical, conceptual and problem-solving skillsAbility to manage multiple priorities, and assess and adjust quickly to changing prioritiesSalary Range$60,234 - $76,799/ AnnualExact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equityAn excellent fringe benefit package accompanies the salary, which includes:Medical, Dental, Vision, Life, Long Term DisabilityGenerous retirement savings planFlexible work schedules including hybrid/remote optionsPaid time off including vacation, sick leave, holiday, management leaveDress flexibilityEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.