Membership Director

Position Overview The Membership Director is responsible for recruiting, retaining, and engaging members while supporting sponsorship and revenue growth. This role focuses on relationship-based sales, member service, and active participation in programs and events. This is a full-time, salaried position with commission or incentive opportunities and requires flexibility for some evening and weekend commitments. Key Responsibilities Drive membership growth by prospecting, recruiting, and closing new members, clearly communicating the value of membership and consistently meeting or exceeding sales goals Serve as a primary relationship manager for approximately 900 existing member businesses, leading onboarding, engagement, retention, and responsive issue resolution Identify and advance opportunities for membership upgrades, sponsorships, and deeper engagement that increase member value and organizational revenue Support sponsorship and partnership sales tied to programs, events, and special initiatives, ensuring fulfillment and strong experience Maintain accurate CRM records and manage a disciplined sales pipeline, tracking prospects, renewals, engagement activity, and revenue performance Prepare regular membership, sales, and retention reports to inform leadership decision-making and performance management Actively participate in programs, meetings, and events, supporting on-site member engagement and representing professionally in the community Qualifications Bachelor’s degree in business preferred; equivalent experience considered 3+ years of experience in sales, business development, fundraising, or a membership-based organization Proven ability to meet sales goals and manage a prospect pipeline Strong interpersonal, networking, and relationship-building skills Excellent verbal and written communication skills Experience working with CRM systems and Microsoft Office (Excel, Word, Outlook); familiarity with social media a plus Self-motivated, organized, and results-oriented Ability to work flexible hours, including occasional evenings and weekends Valid driver’s license and reliable transportation #LI-RECON