Customer Service Representative - State Farm Agent Team Member

Benefits:401(k)401(k) matchingCompetitive salaryFree food & snacksHealth insurancePaid time offParental leaveWelcome to Eric Mayer State Farm! We are seeking good human beings who want to make a difference in the world around them. Our ideal candidate seeks personal growth every day, desiring to get 1% better through incremental gains and coaching. Our office culture is fun, competitive, and warmly demanding – we love to win, expect grit and greatness, and want solid teammates to join our already successful squad. What we do is not easy, but it is powerful and rewarding. We look forward to hearing from you if you want to be considered as a fit for this amazing team.Benefits:Long term development plans based on your goalsComprehensive training outline401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insurance stipendOpportunity for advancement within the agencyPaid time offTraining & developmentAgent Aspirant Program for individuals ambitious to own a businessOffice gatherings and eventsROLE DESCRIPTION:As an account representative at Eric Mayer State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. If you are a motivated self-starter who thrives in a fast-pace, family-oriented environment this is a perfect opportunity for you.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team!RESPONSIBILITIES:Use a customer-focused approach to provide information about insurance products and servicesDiagnose customer needs to suggest additional products and services with our agencyAssist clients with policy applications and renewals, answering any questions they may haveHandle client inquiries and provide timely responses with professional customer serviceMaintain accurate records of client interactionsWork with agent to establish and meet agency goalsQUALIFICATIONS:Strong communication and interpersonal skills – written, verbal, and listeningSelf-motivatedAbility to work in a team environmentDetail-oriented and able to multitaskExperience in customer service or sales preferredOutgoing and sociableCOMPENSATION45-70k+ per year, based on performance.With our expanding and vibrant market, focus on team member development and training, and positive office culture, we are confident you will achieve high-earning compensation!ABOUT USEric Mayer State Farm in located in Blue Ash, OH. Eric has nearly 10 years of experience! The office consistently achieves national sales achievements and is highly regarded as a leader in the Cincinnati market. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more.Our agency is expanding, with plans to open a second location within the next 5 years.We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. Committed to community involvement, we volunteer at the local fire department and other non-profit initiatives.Our team enjoys a vibrant workplace culture with regular monthly events like happy hours, social gatherings and the occasional office karaoke jam session. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company.We can't wait to meet you!