Senior Client Account Specialist

Senior Client Account Specialist, Washington DC *****LAW FIRM EXPERIENCE REQUIRED*****Global Law Firm seeking a Senior Client Account Specialist to play a key role in managing billing, collections, and client financial operations for a fast-paced environment. This position offers strong visibility to partners and leadership and the opportunity to own complex client relationships and billing strategy. Key ResponsibilitiesOwn the end-to-end billing & collections process for assigned partners and practice groups Drive accurate and timely invoicing while ensuring prompt client payment Monitor Accounts Receivable (AR) and proactively resolve outstanding balances Handle complex billing matters, including narratives, transfers, and adjustments Ensure compliance with client agreements and Outside Counsel Guidelines Partner closely with attorneys and internal teams (pricing, e-billing, revenue ops) Lead billing and AR meetings with stakeholders and provide actionable insights Manage e-billing submissions through third-party platforms (e.g., Elite 3E, Aderant) Identify and implement process improvements to enhance efficiency and reporting Qualifications45+ years of billing and client account experience (law firm) Strong knowledge of billing systems (Elite 3E or Aderant)Advanced Excel and reporting skills