Automotive DMV Clerk - Receptionist

Job DescriptionJob Title: DMV Clerk & ReceptionistLocation: Ingersoll Automotive of PawlingAbout Us: At Ingersoll Automotive of Pawling, we pride ourselves on offering more than just vehicles; we deliver exceptional service and a welcoming experience to every customer. As a Chevrolet dealership with a reputation for excellence, we are committed to ensuring our clients receive top-notch care. We’re looking for a detail-oriented and personable DMV Clerk & Receptionist to join our dedicated team and help maintain our high standards of service.Position Overview: The DMV Clerk & Receptionist will be instrumental in ensuring the smooth operation of our dealership. You will manage DMV paperwork, handle reception duties, and provide outstanding customer service to our clients. Your organizational skills and ability to multitask will be crucial to your success in this role.Key Responsibilities:DMV Processing: Prepare and submit vehicle registration documents, handle title transfers, and manage all DMV-related paperwork efficiently. Customer Service: Greet and assist customers with inquiries, direct them to the appropriate departments, and handle phone calls and emails professionally. Reception Duties: Maintain a clean and inviting reception area, manage appointment schedules, and provide administrative support to the dealership team. Record Keeping: Keep accurate records of all transactions and paperwork, ensuring compliance with DMV regulations and dealership policies. Problem Solving: Address and resolve customer issues or concerns promptly, escalating when necessary to ensure high levels of customer satisfaction. Qualifications:Skills: Strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. Communication: Excellent verbal and written communication skills with a friendly and professional demeanor. Technical Proficiency: Familiarity with DMV processes and computer systems; experience with dealership management software is a plus. Flexibility: Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us?Supportive Team Environment: Work with a dedicated team that values collaboration and professional growth. Competitive Pay: Attractive salary with opportunities for bonuses based on performance. Benefits Package: Comprehensive benefits including health insurance, retirement plans, and employee discounts. Career Development: Opportunities for training and career advancement within our dealership network.