Customer Support Admin

Job DescriptionJoin a well-established manufacturing company where customer service, communication, and teamwork are at the heart of everything they do. This is a great opportunity to join a fast-paced environment where your attention to detail and ability to support both customers and internal teams will make a direct impact every day! This company partners with customers to deliver high-quality manufacturing solutions and prides itself on providing responsive service, strong communication, and reliable support throughout the order process. They offer a collaborative environment with opportunities to grow your skills and build a long-term career. Job Type: Temp to Hire, Full-Time Job Duties:Manage customer open orders and review purchase orders for accuracyResearch discrepancies and coordinate resolutionsMonitor customer portals for new orders, cancellations, and purchase order changesEnter and update order information within the ERP systemRespond to customer inquiries regarding order status and delivery timelinesCoordinate expedite requests with planning and manufacturing teamsAssist with RMA resolution, reporting, and additional account support tasksCommunicate effectively with internal departments and external customers Do you enjoy supporting customers, managing orders, and keeping operations running smoothly through strong communication and problem-solving skills? If you have prior customer service or order management experience in a manufacturing environment and are comfortable working within ERP systems, you could be a great fit for this role! Pay: $25-30/hour DOE Schedule: Monday–Friday, 7:00 AM – 3:30 PM Skill Requirements:Experience using ERP systems and strong computer skillsStrong data entry accuracy and attention to detailExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving and customer service skillsExperience working with internal teams and customers to resolve issues Benefits offered by the employer upon permanent hire:Supplemental benefits availableOptional additional coverageRetirement plan eligibilityPaid time off and holiday payLong-term growth opportunitiesTeam-oriented work environment Benefits offered by Verstela to temporary employees:MedicalDentalVisionShort Term DisabilityTerm Life and AD and DIdentity Theft ProtectionPrescription Plan401(K) Retirement Savings Plan LocationEverett, WA – Reliable transportation required Apply Today!Call 425-355-7223 to speak with our team and learn more about this exciting Customer Service Support opportunity! E-Verify This client participates in the E-Verify program. Learn more at: E-Verify.gov