Housekeeping Runner (2nd Shift)
Amazing opportunity to join the 845 suite Historic Powhatan Resort, a Hilton Vacation Club, located on 256 lush, landscaped acres in Williamsburg Virginia. We encourage you to join our service-oriented team member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.Shift: Second ShiftResponsibilitiesAs a Housekeeping Runner you would be responsible for completing your position's responsibilities and driving company success through performing the following tasks to the highest standards:Greet guests immediately with friendly/sincere acknowledgementProvide customer service to guests, including information about resort services, activities and local attractionsMake sure that all requests are delivered in timely mannerMake sure that all items delivered to the guest rooms are clean and in working orderCheck storerooms for availability of cribs, highchairs, pack & play and bed rails and ensure they are in safe conditionReports maintenance deficiencies in order to maintain room in compliance with resort standardsReplenishes linen and guest amenitiesAssists co-workers as requestedWork in a fast-paced environment, flexible with spontaneous demands from guests and for business needs.Display professional image at all times through appearance and conductWithin position scope, ensure resort is in compliance with all federal, state and local laws, including OSHAUses the following Personal Protective Equipment (PPE): gloves, safety shoes, safety glassesReport defective, damaged or lost PPE, or equipment that does not fit properly to managementRegular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position.Carries out reasonable requests of supervisor or management.What are we looking for?Hilton Grand Vacations Is a Leader In The Vacation Ownership Industry, Operating With An Unwavering Commitment To Innovation, Quality, And Continued Growth. At The Core Of Our Company’s Success Are Our Team Members. It Would Be Helpful In This Position For You To Demonstrate The Following Capabilities And DistinctionsPrevious hospitality experienceHigh School / GEDPrevious related experiencePhysically able to move large and heavy objects such as: carts, large bags of linen, ironing board, furniture, mattressesPhysically able to operate cleaning equipment such as: vacuum cleaners, brooms, mops, spray bottles, carpet care equipment, hard floor equipment, hoseExposure to cleaning chemicals, vibrations, humidity, cold, heat, dust and noiseAbility to read and recognize room numbersAbility to communicate effectively with guests and team members verbally or in written formAbility to learn, follow and enforce standards for cleanliness as they apply to all aspects of roomAbility to follow all safety procedures/standards and able to recognize and act in emergency situationsAble to lift 75lbs; push/pull carts of 150lbs.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Hospitality industry experienceWhy do team members like working for us: Extraordinary People, Exceptional Benefits:Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and visionRecognition Programs and RewardsTravel Discounts ProgramOutstanding Paid Vacation Program and Paid Sick DaysEmployee Assistance Program that supports your physical and mental wellbeing401(k) program with company matchTuition reimbursement programsEmployee Stock purchase programNumerous learning and advancement opportunitiesAnd more!When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.