OnBase Admin/Developer - DOA

Client Name Wisconsin Department of Administration (DOA)Requisition 157047Location Madison, WI (Hybrid)Duration 1 yearsDue Date 04/08/2026C2C Possible Yes. Rate depends on experienceInterview Method Webcam & On-siteNOTE: Must be WI resident or willing to relocate WITHIN 30 DAYS FROM DESIGNATED START DATE. Hybrid. Primarily remote but candidate must be available to come onsite as needed. Weekend coverage is very rare but could be needed later on in project. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.Description: Our client is looking for an On-Base Administrator/Developer to support, maintain, and develop additional functionality with OnBaseIn 2019, client implemented a solution using OnBase by Hyland to support the following:A web-based filing portal, to allow insurers to file various documents electronically into OnBase, greatly reducing the efforts formerly required to handle paper filingsGeneration and editing of associated documents generatedBusiness process workflow, collecting the dates of work and transactions within the officeAutomating the review of documents and approvals of requests, andReminding staff to complete tasks in a timely manner.TasksUser support and triage of issues, and timely resolution of assigned ticketsIdentifying patterns of tickets to isolate true root cause and propose solutions and/or changesUnderstanding business requirements to achieve desired outcomes, while adhering to agency policies and proceduresSuggesting, and demonstrating, conceptual designs to improve the user experienceHigh quality module configuration and design using low-to-no-code approach, with minimal oversightCommunication of important updates and/or necessary changes to Management, where appropriateRecommendation for design improvements to existing solutionsStandard development environment requirements, to include documentation and task trackingSupport for other IT team initiatives as neededKnowledge, Skills and Abilities Required:Strong communication skills, including verbal (phone/video) and written (email)Strong analytical, organizational, and task management skillsDesire and ability to actively participate in business requirements gathering sessions and technical reviewsSkills Required 5+ years - Building OnBase low-to-no code solutions, following Hyland best practices and design methodology:o Workview standalone applicationso Workflow standalone lifecycleso Workflow/Workview combined solutionso Document Composition templates5+ years - Design thinking - determine and work toward an outcome, not just following a list of steps5+ years - Troubleshooting pre-existing OnBase solutions with minimal existing documentation5+ years - Working directly with business users to resolve production issues timely and correctly5+ years - Creating and editing business process and technical documentationCompleted or recently renewed OnBase Certified Workview Developer (OCWV) (Hyland Certified OnBase WorkView Administrator) certification, within the past 4 years(Include a copy with your application)State and/or Local Government work historyIT Service Management (ITIL) certification (include on resume)Jira experience (user/and or developer)Agile and Waterfall SDLC (and the ability to determine the best approach given a business need)Records Retention (the process in general, how it works)Database reporting experienceAny CompTIA certifications (Include on resume)#J-18808-Ljbffr