Medicaid Eligibility Representative (Onsite) - Bilingual - Spanish/English - Hagerstown
About Us:Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.About the Role:As a Medicaid Eligibility Representative, you will work directly within our client hospitals, making a difference by connecting uninsured hospital patients with crucial funding like Medicaid. You'll work directly with patients, assisting them in completing applications and gathering necessary paperwork, as well as coordinating with relevant government offices to establish eligibility.Title: Medicaid Eligibility RepresentativeSchedule: 8am - 4:30pm Eastern Time Zone, Monday - FridayLocation: Onsite -11116 Medical Campus Rd Hagerstown, MD 21742, USACompensation: $19 - $21 per hour baseKey Responsibilities:Successfully coordinate and manage the portfolio of applicants with support staffWork as a team player to meet both personal and group or office goalsConduct financial fact-finding interviews with patients who are seeking Medicaid and / or other community benefitsComplete Medicaid and other applicable applications/releasesMonitor all applicants who are eligible for Medicaid or other financial assistance or coverage plans, as requiredEnter clear and concise notes in the required patient accounting systems in both the hospitals and Meduit Health SystemsEnsure all supporting documents, including applications and receipts, are obtained and filed timelyAdhere to all policies and procedures and understand company handbookAdhere to all relevant regulations related to our involvement with Federal, State and local government programs as well as Meduit and our clients' compliance programsSkills & Competencies:CompassionCommunicationProblem-solvingTeamworkRequired Qualifications:1 year of previous call center experience (In-office or Remote)High School Diploma/GEDExperience with electronic health record or similar software programProficiency with PC-based applications (Microsoft Outlook, Word, and Excel)Excellent verbal and written communication and interpersonal skillsMay work occasional evenings and SaturdaysPreferred Qualifications:Knowledge of medical terminology, HIPAA, Medicaid, Medicare, and InsuranceExperience with medical billing/claims processingTime management and sound decision-making skillsExperience providing excellent customer service in a variety of situations, including those that escalateEmployment eligibility:Must be legally authorized to work in the United States without sponsorshipAs a condition of employment, a pre-employment background check will be conductedWhat We Offer:Comprehensive paid trainingMedical, dental, and vision insuranceHSA and FSA available401(k) with company matchPaid Wellness Time and HolidaysEmployer paid life insurance and long-term disabilityInternal growth opportunitiesMeduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.#LI-OnsiteEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.