Operations & Fulfillment Associate
About Rufus Labs:Rufus builds WorkHero, the most advanced human automation platform for supply chain. Comprised of workforce analytics ai-software and rugged wearable technology, WorkHero brings never-before-seen visibility to warehouse operations, allowing for smarter, more informed decisions.About the job:We're looking for a highly organized, execution-focused Operations & Fulfillment Associate to work directly with company leadership across operations, fulfillment, and customer experience. This is an early-career, high-growth role for someone who wants to learn how a startup actually runs — not from the sidelines, but in the middle of it. You'll own real work across the company while jumping in wherever leverage is needed — whether that's managing inventory, prepping a hardware rollout, supporting a customer, or getting a shipment out the door. This role is hands-on. It includes real physical work in our LA lab.Part-time or Full-time contract to hire. LA-based. Hybrid (In Office / Home)Skills You'll Need:0–2 years of experience in a startup, operations, marketing, consulting, or similar high-intensity environmentExtremely organized and detail-oriented — you track things without being asked twiceComfortable moving between strategy discussions and hands-on executionStrong written and verbal communicatorTech-savvy and fluent with modern tools (HubSpot, Google Workspace, Slack, Apollo, AI tools, etc.)Hands-on experience with Android devices or consumer electronics a plusWarehouse, fulfillment, or logistics experience a plusBased in Los AngelesWhat You'll Do:Operations & Fulfillment: Prep, configure, and ship demo units, customer hardware orders, accessory store orders, and new customer rollouts — end to endDevice Configuration: Flash and provision Android devices, apply MDM profiles, troubleshoot basic setup issuesInventory Management: Maintain real-time inventory visibility across hardware, accessories, and suppliesOps Meetings: Run 3x weekly internal ops syncs to align the team on open shipments, priorities, and blockersCustomer Experience: Step in to support inbound customer requests during demand spikes; improve documentation and support workflows over timeMost importantly:You don't say \"that's not my job.\"You move quickly and take initiative.You care about outcomes more than titles.You want to build something meaningful — and grow with it.What You'll Get:Direct exposure to company leadershipA front-row seat to how a hardware + software startup scalesBroad experience across marketing, sales, customer success, and logisticsIncreasing responsibility over time based on performanceA path toward senior operations or leadership roles as the company growsCompetitive compensation and meaningful early-stage equityGrowth here is earned. If you perform, your scope will expand.How to Apply:Send your resume along with a short note covering:Why you want to work at a high-velocity logistics tech companyA time you stepped outside your job description to get something doneWhy Rufus Labs specificallyWe value initiative. Show us yours. Apply now. Learn more about Rufus Labs at www.getrufus.com. Send your application to us at .