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IS Applications Analyst I (Epic)
Norfolk, VAMarch 20th, 2026
OverviewThe IS Applications Analyst I is responsible for providing ongoing complex system support, administration, maintenance and upgrades of assigned computer application(s) throughout the health system. Reports to departmental leadership.ESSENTIAL DUTIES AND RESPONSIBILITIESWorks collaboratively with department management or representatives and vendors to ensure utilization of the application meets business needs and is aligned with goals and objectives.Troubleshoots issues and provides resolution to complex application issues and functionality needs of users.Analyzes user needs and establishes procedures for modifying systems.Develops and delivers documentation on software application(s).Ensures the timely communication of work status and identifies application, process and quality improvement opportunities.Effectively and accurately documents the analysis, design, coding, testing and conversion processes of assigned application(s).Promotes and adheres to departmental and organizational information systems security policies, standards and procedures.Effectively and timely communicates application updates and system modifications to pertinent staff across the organization.Performs other duties as assigned.LICENSES AND/OR CERTIFICATIONSRequired Licenses and/or CertificationsEpic Certification training should be attended at the first available class, and certification/accreditation in the applicable module(s) must be current or obtained within 30 calendar days of completing training.MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTSRequired Education and ExperienceBachelor's degree in computer science or related field or relevant combination of education and experience necessary.0 - 1 years of experience required.Preferred Education and ExperiencePrevious healthcare information systems project / implementation experience preferred.Epic experience preferred.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESDemonstrates strong analytical, problem solving, interpersonal and presentation skills.Possesses strong organizational, written and verbal skills.Highly self-motivated and flexible while able to accept direction with the completion of tasks.Manages multiple tasks to meet required deadlines.Strong project management skills.WORKING CONDITIONSNormal office environment with little exposure to excessive noise, dust, temperature and the like.PHYSICAL REQUIREMENTSClick here to view physical requirements.Additional InformationLab operational experience or experience supporting a Laboratory Information System (LIS) is desired.CHKDHS is an Equal Opportunity Employer.Equal Employment Opportunity is the Law - click here for more informationQualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.orgJ-18808-Ljbffr
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