4 - EST Remote Customer Service Representative
Job LocationCharlotte, NCJob DescriptionRemote Customer Service Representative – Trades Industry (EST)Pink Callers is a ServiceTitan Certified call center providing remote customer service support for HVAC, plumbing, electrical, and other home service companies across the U.S. We support multiple clients at once and operate in a fast-paced, highly organized environment where clear communication and reliability matter.This is a fully remote position. Applicants must reside in the Mountain Time Zone (MST).What You’ll DoAnswer inbound calls for home service clientsProvide professional, friendly customer serviceSchedule appointments accurately and efficientlyBuild positive, professional relationships with clients by providing consistent, high-quality supportNavigate multiple systems while supporting multiple clientsRepresent client brands with consistency and careWhat We’re Looking ForClear, professional communicatorOrganized and detail-oriented in a fast-paced environmentComfortable multitasking across tools and clientsReliable, coachable, and open to feedbackAligned with our values of being proactive, transparent, and team-orientedSchedule & AvailabilityWe hire great people first and build schedules that work for both our team and our clients. Our team operates Monday through Sunday, between 8:00 AM and 10:00 PM MST. Specific shifts vary and will be discussed during the interview process.Compensation & BenefitsHourly pay ranging from $15–$18 , based on experiencePaid trainingPaid sick, holiday, and birthday timeReferral bonusesOngoing professional development opportunitiesOur Hiring ProcessOur hiring process includes a few short, automated steps designed to move efficiently and fairly. While the process is thorough, we move quickly for the right candidates and communicate clearly at each stage.If you’re looking for a remote customer service role where expectations are clear, training is structured, and quality work is valued, we’d love to hear from you.RequirementsEmployment Type: NoneWork Hours: 20 to 40 hours workWork Mode: Fully RemoteRequired Education: High school or equivalentRequired Experience: Entry level(2) yearsAPPLY NOW