Account Manager

Account Manager Company Overview: Tie Down is a leader in custom manufacturing, driven by an engineering-first philosophy that has enabled us to grow into one of the most advanced companies in the industry. With over 100 patents and a diverse range of 7,000 products, we serve various sectors including marine, trailering, manufactured housing, commercial and residential roofing, safety, HVAC, and agriculture. Our passion for innovative design and engineering helps us create solutions that enhance our customers’ lives. Position Summary: We are seeking an experienced Account Manager to oversee daily sales activities for key customers in our OEM division. The ideal candidate will foster strong relationships with clients and ensure their needs are met efficiently. Key Responsibilities: · Build and maintain positive relationships with customers to drive new and repeat business. · Provide prompt, accurate responses to customer inquiries. · Ensure accurate order entry and confirmation processes are followed. · Manage customer forecasts to align with production capabilities. · Monitor production ETAs and proactively identify potential shipping delays. · Oversee and update customer price files. · Prepare quotes for new sales opportunities. · Facilitate effective communication with internal teams to ensure seamless service delivery. Requirements: · Strong organizational skills with a focus on follow-up and attention to detail in sales activities. · Collaborative mindset with the ability to take initiative and work independently. · Proven experience as an Account Manager or Inside Sales Representative. · Willingness to travel for in-person customer reviews as needed. · Bachelor's degree preferred but not mandatory. · Experience in metal fabrication is a plus, but not required. Why Join Us? At Tie Down, you will be part of a dynamic team dedicated to innovation and excellence. We value our employees and provide opportunities for growth within a supportive environment. If you are passionate about building relationships and delivering exceptional customer service, we would love to hear from you! Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person