Licensed Customs Brokerage Specialist

Duties and ResponsibilitiesMeeting established procedures and productivity, safety and quality standardsEntering and transmitting ISFs (Importer Security Filing) for ocean shipmentsClassifying commodities per client import portfolio with appropriate recordkeepingEntering data of client shipment detail and updating shipment information and/or statusLiaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirementsWorking closely with customers, colleagues and third parties to ensure smooth operations to deadlinesMaintaining communication and control through all phases of the fileResolving customer issues, handling and solving incidents (e.g. disputes)Preparing Customs entries, including HTS classification, data input, customer invoicing and delivery of freightCommunicating with Customs and Other Government agencies to ensure accurate complianceRequirements And QualificationsExcellent verbal and written communications skills and phone etiquette in English and MandarinCollege degree preferredMinimum 5+ years customs brokerage experience preferredExperience With CargoWise Software Preferred, But Not RequiredDemonstrated experience interacting, developing and maintaining customer relationshipsProven ability to provide outstanding customer service and maintain an excellent rapport with customers and vendorsProven competencies in Microsoft Office productsKnowledge of ISF filingAbility to work flexible hours according to business needsKnowledge of import brokerage procedures and U.S. Customs and Border Protection (“Customs”) and Participating Government Agency (“PGA”) requirements including the clearance process, classification and valuation.Please apply today because we're growing and urgently looking!EEO/AA Employer/Vet/Disabled.The Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfWe also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#1001]]>