Social Media Manager

OverviewYou will lead social media strategy and content creation for product launches and growth campaigns across Zoom's expanding portfolio. You'll collaborate with product, marketing, and design teams to transform technical features into compelling social narratives. Your work will drive brand awareness, engagement, and measurable business impact across all social channels.The TeamWe unify brand marketing, partnerships, events, social media, and paid media into one cohesive strategy. Our team collaborates cross-functionally to drive awareness, adoption, and retention. We focus relentlessly on outcomes and business impact throughout the customer lifecycle.ResponsibilitiesDeveloping and executing social media content strategies for product launches, feature announcements, and growth campaigns across LinkedIn, X, Instagram, Facebook, TikTok, YouTube, and ThreadsCreating compelling visual and written content by collaborating with product, marketing, and design teams to translate technical features into engaging social narratives and creative briefsManaging social execution for signature events like Enterprise Connect and Zoomtopia, including in-person content creation and real-time engagementLeading social amplification of company awards, recognitions, and PR opportunities by transforming press releases into engaging campaigns and coordinating with communications teamsOptimizing content for SEO and content discoverability by partnering with cross-functional teams to enhance discoverability across AI-powered search platforms and managing Reddit community engagementQualificationsDemonstrate 3–6 years of experience managing social media for enterprise brands or agencies with proven results in product launch campaignsWrite compelling copy that adapts tone and messaging across multiple platforms while maintaining brand consistencyUse social media management tools (Sprout Social preferred) and basic design tools (Canva, Figma, CapCut or similar)Have the ability to analyze social media performance data and translate insights into actionable recommendationsManage multiple campaigns simultaneously with organizational and project management capabilitiesApply knowledge of SEO, AEO, and content marketing best practices to optimize discoverabilityLeverage AI creation tools and write effective prompts to enhance content productionBring experience from technology or B2B marketing environmentsSalary and BenefitsSalary Range or On Target Earnings:Minimum: $65,400.00Maximum: $158,700.00In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.Application timelineAnticipated Position Close Date: 04/23/26Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.Note: In this revision, direct links have been removed.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.LI-RemoteWe believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone\'s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelinesJ-18808-Ljbffr