MVD Express-Motor Vehicle Clerk

MVD Express-Motor Vehicle Clerk Locations: 3961 E Lohman, Las Cruces, NM 88011 Division: Retail Pay Type: Hourly Pay Rate: $15 per hour Schedule Requirement: Monday-Saturday availability between 8:45 a.m. and 5:30 p.m. Job Summary The Motor Vehicle Clerk plays a key role in helping customers navigate important motor vehicle services with accuracy and confidence. In this position, you will process a variety of transactions in compliance with State Motor Vehicle Department requirements while delivering a high level of customer service. This is a customer-facing role that involves assisting individuals both in person and over the phone. Strong attention to detail, professionalism, and the ability to stay organized in a fast-paced environment are essential to success. Responsibilities include processing driver's licenses, titles, registrations, VIN inspections, and notary services. You will also conduct road tests as part of your role. We are committed to training the right candidate. If you bring a strong work ethic, a positive attitude, and a willingness to learn, we will provide the tools and support you need to succeed. Essential Duties and ResponsibilitiesProcess motor vehicle transactions in a fast, accurate, and professional mannerAssist customers with driver's licenses, titles, registrations, VIN inspections, notary services, and other MVD transactionsConduct road tests as requiredObtain, verify, and review identification and required documentation for authenticity and completenessAccurately complete required forms and collect applicable feesMaintain compliance with all MVD policies, procedures, rules, and regulationsSafeguard confidential and sensitive customer informationMaintain a balanced cash drawerProvide excellent customer service in person and over the phoneCommunicate clearly and professionally with customers and coworkersWork effectively in a structured, team-oriented environmentPerform other duties as assigned Skills and QualificationsValid New Mexico Driver's License (required)Ability to successfully pass a criminal background checkAbility to successfully pass a motor vehicle record reviewAvailability to work Monday-Saturday between 8:45 a.m. and 5:30 p.m.Strong customer service and interpersonal skillsClear and professional verbal and written communication in EnglishAccurate and efficient computer skills using Windows-based applicationsStrong organizational and documentation skillsDetail-oriented with the ability to multitaskAbility to work effectively in a structured team environment Physical Requirements / Essential FunctionsMust possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier What We OfferHourly pay starting at $15Health benefits including medical, dental, and vision401(k) with company matchPaid Time Off (PTO)Paid holidaysTraining and certification opportunitiesA supportive, team-oriented work environment We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.