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Remote Technical Support Specialist

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CengageRemoteL4 MidMay 12th, 2026

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Cengage in Independence, Kentucky, is looking for a Customer Support Representative to assist customers using Cengage digital solutions. This work-from-home position requires the ability to troubleshoot technical issues, work independently and in a team, and maintain detailed documentation of customer interactions. The role demands strong analytical skills and familiarity with Microsoft operating systems. Benefits include 401K matching and healthcare coverage from day one.J-18808-Ljbffr