Calibration/System Calibration/Troubleshooting system/Software Support
*Job Description:*
*Description:*
The Americas region of client is looking for a systems' support technician. The successful candidate will be part of a small team in the regional quality and engineering organization, supporting calibration systems used in the Americas' calibration labs.
*Responsibilities:*
* Ensure the high uptime of calibration controllers and the SW running on them for the service delivery teams.
* Manage the computer refresh program of the Americas region consisting of installation and configuration of a wide variety of proprietary software, collaboration with end users in various locations for confirmation of requirements, file transfers and deployment.
* Continuously work on process and tool improvement.
* Work with calibration SW developers and IT teams to, isolate, troubleshoot, and resolve calibration system problems reported by the service centers or service teams operating on customer sites.
* Validate updates and enhancements to calibration platforms, infrastructure, and IT policies and security patches prior to implementation.
*Requirements:*
*Qualifications:*
* Combination of education and/or applicable work experience of 4+ years in related tasks, such as calibration using automated tools, troubleshooting systems, SW support or development.
*Must-Have Skills:*
* Ability to troubleshoot systems consisting of electronic equipment, printers, computers, and software that control these systems.
* Attention to detail, ability to extract relevant technical info from manuals.
* Self-starter, manage workload and tickets independently.
* Applicants might be asked to complete relevant work samples as part of the selection process.
*Desired Skills:*
* Working knowledge of electronics measurement equipment.
* Familiarity calibration platforms.
* Ability to read and understand low level and/or scripting programming languages such as C, BASIC, Perl, Python.
* Some knowledge of Unix OS such as using shell/command prompt to navigate directories/folders and executing some commands.
Job Types: Full-time, Contract
Pay: $45.00 per hour
Expected hours: 40.00 per week
Benefits:
* Health insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekends as needed
Work Location: In person