Product Manager

Company DescriptionPhilly’s Best Steak Company, founded in 1995, is a family-owned and operated business specializing in producing high-quality cheesesteak meat. Built on the values of quality, authenticity, and customer satisfaction, the company offers products crafted with a hands-on approach, ensuring excellence from production to end-user delivery. The Product Manager is responsible for leading commercialization readiness, cross-functional execution, forecasting cadence, commercial systems discipline, and commercial leadership across the organization. Serving as the central connective layer between Sales, Operations, R&D, QA, Customer Service, Marketing, and Sales Operations, this role ensures opportunities translate into scalable, execution-ready outcomes. The Product Manager owns governance and continuous improvement of commercialization processes, ensuring opportunities are evaluated for strategic fit, operational feasibility, margin alignment, execution readiness, and scalability prior to launch. This role is expected to provide strong cross-functional leadership, reinforce organizational accountability, challenge execution gaps, and drive disciplined operating rhythms while balancing delegation, execution ownership, and direct involvement when needed.Acting as a commercialization gatekeeper, this role helps ensure that product and customer opportunities are appropriately sequenced, validated, and operationally ready prior to commercialization. This includes reinforcing disciplined launch criteria, challenging opportunities that do not meet execution, profitability, operational readiness, or scalability expectations, and escalating risks or readiness concerns when necessary to protect execution quality and alignment. The Product Manager also directs and coordinates cross-functional commercialization workflows between Sales, R&D, QA, Operations, and customers to ensure validations, approvals, specifications, and production-readiness checkpoints are completed prior to launch.In addition, this role provides leadership and direction to the Sales Operations Analyst function, reinforcing forecast discipline, pricing and trade governance visibility, CRM process integrity, reporting cadence, and cross-functional accountability throughout the commercial organization. The Product Manager also supports long-term commercial systems development and process scalability initiatives, including CRM infrastructure enhancement, reporting visibility, workflow optimization, commercialization sequencing, and process standardization. In partnership with Finance and IT, this role supports reporting architecture, Business Central alignment, commercial visibility, and scalable reporting infrastructure. Candidates with experience building or supporting CRM platforms, reporting systems, scalable workflows, or business systems are strongly preferred. This role plays a key role in supporting commercially viable decision-making, operational scalability, launch sequencing, margin awareness, and disciplined execution across product and customer initiatives. Experience within foodservice, protein manufacturing, food manufacturing, or related operational production environments is strongly preferred.SKILLS AND QUALIFICATIONS:·      Bachelor’s degree in Business, Operations, Supply Chain, Analytics, Marketing, Project Management, or related field preferred. MBA or other advanced business degree a plus.·      5–10 years of experience in Product Management, Commercialization, Commercial Operations, Project Management, Sales Operations, CRM systems, forecasting processes, or related cross-functional operational leadership roles.·      Foodservice, protein manufacturing, CPG, food manufacturing, or related operational manufacturing experience strongly preferred.·      Demonstrated experience leading cross-functional execution and organizational coordination across multiple departments.·      Strong organizational leadership skills with the ability to command accountability, reinforce execution discipline, and influence cross-functional participation.·      Experience working with forecasting, CRM and ERP systems, commercial reporting tools, operational workflows, and commercialization processes.·      Technical aptitude and systems-thinking mindset with experience supporting CRM infrastructure, reporting automation, workflow scalability, commercial systems development, and scalable operational process improvement.·      Strong analytical and operational problem-solving capabilities.·      Excellent written, verbal, organizational, and cross-functional communication skills.·      Ability to challenge issues constructively, escalate professionally, and drive initiatives through completion with minimal oversight.·      High attention to detail with strong process discipline, commercialization awareness, organizational follow-through, and execution accountability.·      Strong proficiency in Microsoft Office applications — particularly Microsoft Excel — along with reporting systems, CRM platforms, ERP systems, and operational reporting tools.·      Experience managing direct reports or leading cross-functional teams preferred.·      Ability to travel occasionally in support of commercialization initiatives, customer visits, operational alignment, plant coordination, and trade events.