Communication Center Dispatcher

Job Title: Communication Center DispatcherWork Location: Colorado Springs, CODuration: 6 MonthsPay Rate: $19-$23/hrJob DescriptionRespond effectively to alerts and emergency situationsUtilize communications software to ensure all necessary parties and agencies are notifiedEffectively coordinate communications and information sharing to mitigate the effect of a situation on airport operationsMonitor multi-ban radio consoles, CCTVs, security alarms, emergency phones, building automation systems,weather warning equipment and flight tracking devicesAssist with public and tenants concerns and complaintsWork in a twenty-four (24/7) operation environment with extensive reporting and dispatching responsibilitiesOperate a centralized telephone, paging, intercom, and two-way radio communications consoleAnswer and properly route incoming callsRespond to inquiries from airport tenants and the public regarding services, capabilities, responsibilities, and general informationMonitor CCTV (closed circuit television), security, fire alarms, and other related building operating systemsDetermine the proper routing of emergency and non-emergency notificationsDevelop and maintain communication logs and reports, which include information from callers, dispatch records, status of field units, and radio communicationsOperate computer terminals and perform data entryRetrieve information from computerized databasesDevelop and maintain information references, maps, directories, reports, etc., in manual and computerized form to include spreadsheets and databasesPerform various inspections throughout the facility to ensure compliance with federal, state, and Airport rules and regulationsWe are looking for candidates who demonstrate:Knowledge of aviation and security software programs; Microsoft Office SuiteAbility to work on multiple assignments simultaneouslyAbility to work independently with minimal supervisionAbility to communicate clearly and concisely, verbally and in writingMinimum QualificationsEquivalent to completion of the twelfth grade (high school diploma or GED)One year of full-time radio operations or related experience plus customer service experiencePreferred Qualifications