Safety, Quality, and Compliance Specialist

As the Safety, Quality & Compliance (“SQC”) Specialist of the Chick-fil-A Supply Distribution Center in Elsmere,KY, you will support the application of regulatory compliance in multiple areas, including food safety quality assurance (“FSQA”) and environmental, health and safety (“EHS”). In addition, you will support the execution of risk management, contingency planning, safety and training for the warehouse and fleet teams dedicated to delivering exceptional customer service for Chick-fil-A® restaurant Operators. You will also help lead the warehouse and fleet team dedicated to delivering exceptional customer service for Chick-fil-A® restaurant Operators while ensuring adherence to the highest safety, quality and compliance standards. In this role, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.About Chick-fil-A SupplyChick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.As the SQC Specialist, reporting to the Manager SQC, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, support executing contingency plans, provide training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to FDA, USDA, DOT, OSHA and EPA. Other responsibilities include but are not limited to HACCP, material handling equipment (MHE) certifications, stock recovery and sustainability.In addition, a successful Safety, Quality and Compliance Specialist willEvaluate and mitigate FSQA, EHS, and security hazards/vulnerabilitiesSupport execution of contingency plans dealing with recalls and withdrawals, disasters, etc.Train and support team leaders and provide guidance on FSQA, EHS, and security operational policies/practicesPerform site level FSQA, EHS, and security monitoring inclusive of KPI management reporting Conduct risk-based incident investigations (i.e., workplace safety, food safety, etc.)Complete required regulatory and security forms and reporting (e.g., OSHA 300)Monitor safety of warehouse and fleet activities providing guidance on behaviors that support safety as a core valueFoster a culture of safety, engagement and positivity that reflects Chick-fil-A values and serves Restaurant OperatorsDrive innovation in the warehouse and transportation operationsRecognize contractor and employee concernsCollaborate with operations leadership regarding staff performance, identify and drive areas of improvement in safety, and recognize team members’ outstanding performanceSupport the Chick-fil-A Supply vision and strategySupport organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed.Complete other activities as deemed valuable by the organizationTo be successful in this role, you mustHave at least 3 years of experience in warehouse / distribution environmentDemonstrate functional knowledge and expertise in distributionStandards, processes, systems, and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulationsCompliance and risk performance metrics, measurement, and enforcement Employee training programsWorking knowledge of innovations in supply chain, risk management, safety, and contingency execution Effective computer and presentation skills for leading trainingsUnderstand safety principles and concepts Have experience in incident and accident investigation, as well as knowledge of auditing and monitoring proceduresBe comfortable presenting to and collaborating with all levels of the organizationHave at least one year in food distribution or manufacturing operationProficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.3High School Diploma or GEDBachelor's Degree10%No