Firmware Software Tester

OverviewThe Firmware Testing team verifies user interface and machine functionality according to Design Specification(s). The Firmware Tester performs validation of laundry equipment, update drives, control boards, and ancillary controls/systems to ensure machines align with regulations, standards, and guidelines established by Engineering and Marketing. This role also supports manufacturing as needed and helps train new team members.ResponsibilitiesVerify operation aligns with machine-specific documentation and requirementsExecute simulation and scenario-based testingPerform firmware testing on test boxes and on actual machinesTest and validate update drives, control boards, and other ancillary controls/systemsAccurately document all test activities (steps, time, methods, materials)Identify, reproduce, and document defects in the issue tracking system to facilitate Engineering resolutionRecord results and maintain data in testing progress boards and reports following firmware evaluationLog verification progress for controls and machines; maintain accurate testing reportsPerform final validation testing prior to design freezes and releasesOrganize and assist with lab machine updatesProvide clear, actionable feedback to Engineering staff to ensure issues progress through the full lifecycle to closureAssist the production team in a manufacturing environment as needed related to firmware testingParticipate in and assist with training/onboarding of new team members as necessary QualificationsEducation & Experience:Candidate must have a completed associate degreeMinimum of 2 years of firmware, software, or related product testing experience requiredExperience with issue tracking systems is preferred (YouTrack, GitHub)Prior experience supporting manufacturing, production, or training of team members is a plusSkills and Abilities:Hands-on contributor with strong written and verbal communication skillsAbility to translate complex problems into non-technical termsSelf-motivated with strong attention to detail and focus on business prioritiesStrong problem-solving and analytical skillsExcellent time management and organizational skillsWorking knowledge of PC applications (Word, Excel, PowerPoint)Ability to compile, organize, and present detailed findings and test data to EngineersAbility to work effectively in a project team environmentAbility to work under minimal direction, guided by project objectivesTravel:Ability to travel within the U.S. and internationally up to 5% Standard and Physical Requirements:Ability to sit for long periods and stand as neededManual dexterity; frequent stooping/bendingAbility to occasionally lift up to 40 lbs Alliance Team Members Demonstrate DRIVE: Dedicated: Follows through on commitments. Strong say/do.Respectful: Acts with integrity and values diverse perspective.Innovative: Always looking for a better way; leads change.Versatile: Adapts quickly to changing circumstances. Demonstrates agility.Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs.EEOWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.ID2026-11966Pos. Type