The UPS Store Associate
Job Summary
Join our team as a Store Associate dedicated to delivering exceptional customer service and ensuring smooth daily operations. In this energetic role, you will be the friendly face that helps customers with their shipping, printing, and retail needs. Your enthusiasm and attention to detail will contribute to creating a welcoming environment where customers feel valued and supported. This paid position offers an exciting opportunity to develop retail and sales skills while working in a dynamic, fast-paced setting.
Duties
Greet customers warmly and assist with their shipping, printing, and retail inquiries
Operate point-of-sale (POS) systems efficiently for transactions, including cash handling and credit card processing
Provide product demonstrations and upsell additional services or merchandise to enhance customer experience
Manage inventory by stocking shelves, merchandising products, and maintaining organized displays
Conduct product demos to educate customers about available services and items
Maintain excellent phone etiquette when handling inquiries or scheduling appointments
Support supervising staff with daily store operations, including supervising team members when needed
Assist with basic math calculations for transactions, discounts, and pricing adjustments
Ensure the store remains clean, organized, and inviting for all visitors
Experience
Previous retail sales or customer service experience preferred but not required; enthusiasm is key!
Supervising experience is a plus, demonstrating leadership skills in a team environment
Familiarity with POS systems and cash handling procedures is advantageous
Bilingual abilities are highly valued to serve diverse customer needs effectively
Strong communication skills to engage confidently with customers and team members
Experience in merchandising, stocking, or grocery store environments can be beneficial
Ability to perform basic math accurately for transactions and sales calculations
This role is perfect for motivated individuals who thrive in lively environments and enjoy helping others. If you’re passionate about delivering outstanding service while developing your retail expertise, we want to hear from you!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 12 – 40 per week
Work Location: In person