Server

Server The Server is responsible for always providing prompt and friendly food and beverage service to all guests following the CHARM service model. Responsible for meeting or exceeding sales performance objectives as determined, communicated, and monitored by management. Essential duties and responsibilities include maintaining a welcoming and friendly attitude, contributing to a teamwork-based work environment, learning the menu to explain offerings, making recommendations and suggestively selling to guests, providing each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits, following CHARM service model to deliver a great guest experience, suggestively selling and letting guests know about current features and promotions, ensuring guests' order is accurately recorded and input into the MICROS in a timely manner, delivering food to guests within and outside of your section, checking back with guests, providing refills and prebus throughout the guest experience, partnering with other team members to ensure guests all guests needs are met, performing opening and closing duties as well as running side work, ensuring the highest quality preparation and presentation of food and beverage items are delivered to guest, responsible for attention and prompt response to the guests' needs and requests throughout their entire visit, presenting an accurate guest check, accepting payment, and quickly completing the transaction, answering the phone and assisting with answering guests' questions in a friendly, courteous manner, serving alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy, immediately notifying management of incidents involving possible excessive alcohol consumption or an impaired condition, processing guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures, reporting all tips in compliance with company policy and IRS regulations, consistent professional and positive attitude and actions when communicating with guests and team, and other responsibilities as assigned. Qualifications include being at least 18 years of age (some states may require 21 in order to serve alcohol), high school diploma or high school equivalency preferred, no prior work experience required, ability to understand and provide friendly guest service, a desire to help where needed and work as part of a team, flexibility to work a variety of shifts including nights, weekends, and holidays, ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations, ability to process cash handling and credit card in compliance with policies and procedures, ability to operate a computer, calculator, and phone, attention to details with good organizational and efficient time management skills, consistent professional attitude and behavior with effective listening and communication skills, ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.