Receptionist

Company DescriptionBrown Books Publishing Group (BBPG), based in Dallas, Texas, is a pioneering independent publisher founded in 1994 by Milli Brown. The company introduced Relationship Publishing™, a model designed to put authors first. BBPG offers customized, end-to-end publishing solutions for innovators, entrepreneurs, and leaders across industries. With its marketing and PR division, The Agency at Brown Books, BBPG leverages advanced technology and digital media to support authors in navigating the evolving publishing landscape. BBPG authors have been featured on major media outlets and in prominent publications such as The New York Times, USA Today, and Newsweek.Full-Time | Monday–FridayHave you always wanted to work in the publishing industry? This is a terrific opportunity to get your foot in the door with a dynamic and fast-paced publishing house.We are seeking a warm, polished, dependable, and outgoing Front Desk Receptionist to serve as the first point of contact for our company. You will welcome and assist an impressive roster of visitors including experts, authorities, spokespersons, business executives, celebrities, politicians, New York Times award-winning authors, and first-time authors alike.If you enjoy meeting people, making a great first impression, and thrive in a professional yet creative environment, we would love to hear from you.ResponsibilitiesWelcome and greet guests with professionalism and enthusiasm Answer phones with warmth, friendliness, and confidence Schedule and coordinate appointments and office visits Maintain a polished and organized front reception area Assist staff with administrative and office support duties Provide exceptional customer service to authors and visitors QualificationsPersonable and outgoing demeanor Strong communication and interpersonal skills Warm and friendly phone presence Excellent grammar and writing skills Must be able to pass a grammar test Dependable with a strong track record of punctuality and reliability Maturity and professionalism are a plus Interest in the publishing industry strongly preferred What We OfferEntry-level opportunity with growth potential in publishing Competitive starting salary commensurate with experience Insurance coverage Vacation and PTO benefits Stable Monday–Friday schedule If you are looking for an exciting opportunity to begin a career in publishing while working with accomplished authors and professionals, we encourage you to apply. Send resume, letter of interest and salary history to HR@BrownBooks.com. Role DescriptionThis is a full-time, on-site role located in Dallas, TX for a Receptionist. The Receptionist will manage incoming calls, greet and assist visitors, organize and maintain records, and support the daily operations of the office with clerical duties. This position plays a key role in delivering outstanding customer service and ensuring the smooth running of front desk activities.QualificationsStrong Phone Etiquette and effective management of Receptionist DutiesProficiency in Clerical Skills, including filing and organizationClear and professional Communication skills, both verbal and writtenExceptional Customer Service abilities to engage effectively with clients and visitorsAttention to detail, ability to multitask, and strong time management skillsProficiency with standard office equipment and software (e.g., Microsoft Office Suite)Previous experience in a receptionist or administrative role is a plusHigh school diploma or equivalent required; additional administrative training or certification is a bonus