ServiceNow HRSD Onsite architect

Job Title: ServiceNow HRSD Onsite architect Location: Coral Gables, FL FTE only Job Description Must Have Technical/Functional Skills Strong hands-on experience in ServiceNow HRSD-Case & Knowledge management, Employee Service Center, HR workflows, Lifecycle Events, Service Portal. • Proven experience as a ServiceNow Architect designing complex enterprise implementations. • Deep understanding of ServiceNow platform capabilities: Flow DesignerIntegrationHubService Portal / UI BuilderScoped ApplicationsPerformance Analytics • Strong understanding of HR processes, employee lifecycle, and service management frameworks. • Experience in integrations with systems such as Workday, SAP SuccessFactors, Oracle HCM, or other HRIS platforms. Roles & Responsibilities • Serve as the primary onsite ServiceNow architect for HRSD initiatives. • Lead end-to-end design, solution architecture, and implementation of ServiceNow modules, specifically HRSD. • Translate business requirements into scalable technical designs aligned with ServiceNow best practices. • Collaborate with HR stakeholders to define workflows, case management, knowledge management, employee lifecycle, and service delivery processes. • Provide architectural governance, ensuring adherence to platform standards and security requirements. • Guide development teams (onsite/offshore) with best practices, coding standards, and design patterns. • Lead integration design with enterprise systems-HRIS, Identity Management, ERP platforms, etc. Deep knowledge and experience integrating ServiceNow and Workday is important. • Conduct architecture reviews, impact assessments, and feasibility analysis for new features and enhancements. • Own creation of technical documentation, architecture diagrams, and data models. • Mentor technical teams and support internal capability building. • Participate in roadmap planning, platform upgrades, and ServiceNow release management.