HR Generalist

HR Generalist Methodical is a coffee culture company. We roast our coffee and select our teas to express the life it lived and to honor the skilled people who cultivate it. We're passionate about sourcing, creating, and discovering products to elevate everyday life while strengthening connections and community. We focus on offering high quality products with world class customer service and highly executed experiences.About the Position The HR Generalist is a key member of Methodical's admin team, responsible for building and maintaining a thriving people ecosystem across all Methodical locations. This person manages all aspects of the employee life cycle, including recruiting, onboarding, benefits administration, payroll oversight, compliance, employee relations, and culture development. The HR Generalist partners closely with the CFO, other department heads, and outsourced HR partner to ensure that Methodical's people systems align with our mission, values, and growth goals.Position ResponsibilitiesRecruiting & OnboardingCollaborate with Managers on recruiting, including posting available positions onlineConduct phone screens for key positions and coordinate interviews with hiring managersCollaborate with Managers to draft and send offer letters and complete final hiring paperworkOversee onboarding process for all new hires, including orientation and trainingCreate, update, and maintain list of active job descriptions ensuring uniformity across teamsEmployee Compensation & BenefitsUpdate and maintain company-wide pay bands and conduct regular compensation auditsPartner with the Finance team to oversee payroll, ensuring accuracy in hours, pay, and tipsManage open enrollment and employee benefits administration, including enrolling new hiresUpdate, maintain, and distribute the Employee Handbook to all employeesOversee PTO and time-off policies and regularly monitor employee balancesAdminister sick leave, FMLA, workers comp, and company benefit programsPublish annual holiday schedule and ensure adherence across all departmentsCulture & EngagementFacilitate the quarterly "Methodista Pulse" survey and follow-up actionsEnsure Managers recognize employees who embody Methodical's "Methodista" valuesHelp shape multi-site company culture through regular events and ongoing Slack communicationsPartner with leadership to create meaningful team-building and culture-forward initiativesMaintain a regular onsite presence to build strong relationships with staff across all locationsServe as a sounding board and coach for managers on personnel and performance issuesFacilitate manager coaching and training sessions to build leadership capabilitiesOversee employee reviews, self-reflections, coaching plans, performance plans, and promotionsTrack key HR metrics including tenure, turnover, and other demographic insightsResolve personnel issues in collaboration with managers and leadershipCompliance & HR SystemsOwn and manage all HR systems including iSolved and Employee NavigatorEnsure compliance with federal and state labor laws and workplace safety regulationsMaintain accurate and confidential employee files, policy updates, and process documentationCollaborate on internal file server and/or information system with other leaders (eg, company Wiki)Support legal compliance for pay, benefits, and labor relations through proactive monitoringManage employee certifications (OSHA, Serve-Safe, Drivers, SCA/Coffee, etc.) and renewalsCoordinate with outsourced HR partner for support on critical & strategic issuesJob Type Full-time, salariedPrimarily in-person, but with flexibility to WFHLocated at all Methodical locations, including roaster and cafs, in Greenville & ColumbiaMonday through Friday, with occasional weekend or after-hours availability for company events or urgent HR needsAbout You Bachelor's degree in human resources or related field requiredExperienced in HR, ideally within hospitality, retail, and small-to-mid-size businesses requiredKnowledgeable in payroll systems, pay structures, benefits administration, and compliance a plusHuman Resources or other professional certifications a plusExcellent communicator-empathetic, organized, and diplomaticPassionate about people, culture, and helping others thrive in their workHighly organized, detail-oriented, and comfortable handling confidential informationComfortable leading recruiting, onboarding, and training initiativesSkilled at balancing hands-on execution with strategic HR visionCapable of lifting up to 40 pounds