Sr Manager, Trading & Asset Services Renewals

FIS Global Leadership OpportunityFIS Global is seeking a proven leader to lead and execute the global client retention and renewal strategies for the Trading & Asset Services Front Office & Portfolio Solutions business. This executive role is critical to sustaining renewal revenue and driving additional growth at time of renewal.The successful candidate will be accountable for the Trading & Asset Services Front Office & Portfolio Solutions renewal portfolio, collaborating closely with Sales, Trading & Asset Services Front Office & Portfolio Solutions Line of Business, and Customer Support to protect and expand the renewal book of business.Key ResponsibilitiesTrading & Asset Services Front Office & Portfolio Solutions Renewal Strategy & ExecutionResponsible for continually improving renewal growth & reducing attritionSingle point of accountability for Trading & Asset Services Front Office & Portfolio Solutions renewal book of businessResponsible for the Global Retention Number for the Trading & Asset Services Front Office & Portfolio Solutions BusinessResponsible for the Trading & Asset Services Front Office & Portfolio Solutions Business Renewal & Attrition BudgetIdentify & execute specific growth and renewal strategies for the Trading & Asset Services Front Office & Portfolio Solutions BusinessAct as Co-Ordinator between Renewals, CSM & CX functions to identify and mitigate renewal riskOwnership of Renewal Long Range Plan with the Trading & Asset Services Front Office & Portfolio Solutions Line of Business LeadersContinual engagement with sales to ensure teams partner correctly, and renewal manager leads renewals.Drive the add-on (at time of renewal) renewal strategy in partnership with Sales and the Line of Business.Support in leading commercial negotiations at all client tiers (Enterprise, Tier 2, Tier 3), successfully securing favorable terms and agreements for Trading & Asset Services Front Office & Portfolio SolutionsClient Engagement: Serve as a senior escalation point for Trading & Asset Services Front Office & Portfolio Solutions clients, ensuring proactive engagement and seamless renewal experiences.Global Team Leadership: Lead and mentor a high-performing team with Trading & Asset Services Front Office & Portfolio Solutions domain expertise across Europe & North America, fostering collaboration and consistency in client engagement and renewal management. Collaborate with the teams in APAC and MEA on Trading & Asset Services Front Office & Portfolio Solutions renewals.Cross-Functional Collaboration: Partner with Sales, Line of Business, and Customer Success teams to ensure integrated renewal processes and client lifecycle management.Analytics & Forecasting: Monitor renewal pipelines, forecast retention revenue, and report on key performance indicators to senior leadership.Process Optimization: Implement scalable, tech-enabled renewal frameworks that reflect FIS' commitment to innovation and client satisfaction.Client Advocacy: Champion the voice of the client internally, leveraging insights to improve product offerings and service delivery.What You Will NeedExpertise in the Trading & Asset Services Front Office & Portfolio Solutions industry, and the competitive Trading & Asset Services Front Office & Portfolio Solutions Landscape.Strong Trading & Asset Services Front Office & Portfolio Solutions background with a proven track record of leading commercial negotiations (at all client tiers Enterprise, Tier 2, Tier 3), successfully securing favorable terms and agreements for Trading & Asset Services Front Office & Portfolio Solutions.5+ years' experience in leadership in sales, client retention, renewals, or customer success within a global financial technology or services environment.Demonstrated ability to navigate complex financial landscapes and build strong relationships with clients ranging from Enterprise clients to smaller tiers of corporates.Demonstrated success in managing global teams, fostering collaboration and communication across multiple time zones and cultural backgrounds. Proven ability to navigate cross-cultural dynamics, ensuring cohesive and productive teamwork in diverse environments.Excellent negotiation, communication, and stakeholder management skills.Ability to thrive in a fast-paced, matrixed global organization.Added Bonus If You HaveExperience in Trading & Asset Services Front Office & Portfolio SolutionsMultilingual capabilities are a plusBachelor's degree in business, Marketing, or related field (MBA preferred)Strong analytical skills with the ability to interpret complex data and make data-driven decisions.Proven ability to innovate and implement new strategies to improve client retention and satisfaction.Excellent project management skills with a track record of successfully leading cross-functional initiatives.Strong understanding of global market trends and the ability to adapt strategies accordingly.What We Offer YouFlexible and creative work environmentDiverse and collaborative atmosphereProfessional and personal development resourcesOpportunities to volunteer and support charitiesCompetitive salary and benefitsFIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $166,130.00 $282,420.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.