Business Office Specialist - Medical Billing

Title: Business Office Specialist Reports to: Janet Brandt, Director of Finance and Administration Employment: Full Time, Hourly, Non-exempt Salary: $25-28/hr, 40 hours a week Schedule: Monday – Friday – flexible hours Location: Quest Center – Multnomah; remote work may be available at manager discretion Travel: Some local travel may be required to meet staffing needs (less than 5%) Join our dynamic Business Office Team at Quest Center, where we strive for excellence in our operations and service. Led by Janet Brandt, our Senior Director of Finance and Administration, who has over 10 years with Quest Center, you will be part of a skilled group handling billing, credentialing, and financial tasks crucial to our efficient operation. As a Business Office Specialist, you will support our team with medical billing and administrative tasks. You will be integral to ensuring smooth financial processes and providing excellent customer service. Day to Day responsibilities: Customer service phone calls to help clients understand their statements and balances due Internal referrals: Process and verify coverage for integrated services, scheduling appointments per policy Posting daily charges into our Practice Management system Checking insurance eligibility with appropriate carriers as needed Posting payments daily into our Practice Management system Knowledge of credentialing is a plus. What we are looking for in: Computer skills: Word and Excel knowledge are required. A quick learner who will be able to learn our InSync EMR easily. Customer service: Must have excellent communications skills, and experience working with people; both on the phone and in person. Organization: Must have excellent organization and time management skills and the ability to prioritize the work load. Team Player: The qualified candidate will have the ability to work with others as a part of our team; offering ideas and problem solving and will also know when to ask for help if needed. The qualified candidate will be able to perform well in a fast-paced, demanding work environment. 3+ years of medical billing insurance expirience and knowledge, including OHP, Commercial and Medicare is required.