Systems Engineer

As a Systems Engineer at Resource Data, you will design, implement, support, and optimize infrastructure solutions across on-premises and cloud environments. This role works independently to configure, deploy, monitor, and troubleshoot systems while collaborating with project teams and clients to deliver reliable, secure, and high-performing technology solutions. You'll apply strong technical expertise to resolve complex operational challenges, improve system reliability, and contribute to the development of repeatable engineering practices.Key ResponsibilitiesIndependently deliver assigned systems engineering work while contributing to broader project and operational objectivesProvide Level 3 support for end users, administrators, and project teams, resolving complex technical issues and escalating risks appropriatelyInstall new software releases, operating system updates, patches, and infrastructure upgrades while ensuring minimal disruption to business operationsEvaluate software updates and security patches and resolve software-related issuesPerform system backup, recovery, and restoration activities to ensure business continuity and data protectionSupport system integrations, deployments, upgrades, migrations, and operational workflowsProduce clear and comprehensive technical documentation, including system architecture diagrams, support procedures, deployment documentation, and service recordsIdentify opportunities with clients to improve operational readiness, system performance, and infrastructure reliabilityBasic QualificationsBachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field; or equivalent combination of education and experience2+ years of professional experience in systems engineering, infrastructure, platform engineering, or a related roleExperience managing user accounts, security controls, system documentation, and troubleshooting activitiesExperience configuring and maintaining operating systems, virtualized environments, cloud platforms, and application infrastructureExperience supporting system integrations, deployments, upgrades, migrations, and operational workflowsFamiliarity with infrastructure security principles, monitoring solutions, backup and recovery processes, and reliability best practicesStrong troubleshooting and root-cause analysis skills with the ability to resolve complex technical issuesAbility to work independently and effectively manage priorities with minimal supervisionStrong organizational, communication, and collaboration skills, including experience working with engineering teams and client stakeholdersPreferred QualificationsExperience using JIRA or similar work management and issue-tracking platforms to manage tasks, incidents, change requests, and project deliverablesExperience working in consulting environments involving direct client interaction and project delivery responsibilitiesExperience delivering IT solutions with government agenciesIndustry certifications such as CompTIA Security+ or similarAbout UsFor more than 37 years, we’ve designed and built innovative technology solutions for our clients most complex challenges. We work on diverse projects spanning different industries, tech stacks, and systems. Forming strong partnerships with our clients is a cornerstone of our success. As a result, we’ve expanded to 5 locations and more than 200 employees.We Believe in TeamWe come from diverse backgrounds, not just IT, and have a wide range of interests. This diversity brings unique perspectives and insights to our work. You’ll always find support from coworkers—no matter their role or location. We believe in working together, pooling our ideas and expertise to achieve amazing results. Together, let’s conquer challenges and grow our skills all while enjoying our work.It’s About Balance“Work-life balance” isn’t a catch phrase, it’s a core value we live every day. Say goodbye to overtime, long hours, and constant travel. Our culture is built around focusing on what truly matters to you. Whether it’s investing quality time with family, achieving personal fitness goals, dominating your favorite game, or embarking on that dream safari, we support your outside interests.Join us and discover a more fulfilling and enjoyable way to work.Resource Data is an Equal Opportunity Employer and welcomes any qualified individuals authorized to work for ANY employer in the U.S. Resource Data does not discriminate against applicants on the basis of their race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission.Please note: Resource Data will not provide immigration-related support or sponsor employment authorization for this position. Immigration related support includes documentation needed for any international student curricular, optional practical training (OPT), or exchange programs. Visas that require sponsorship include any employment authorization documents that require immigration support from an employer. Resource Data is not accepting candidates from third-party agencies at this time. The following states are not approved for remote payroll at this time: New York, California, New Jersey, Kentucky, Maine, Montana, New Hampshire, New Mexico, Vermont, Hawaii, Virginia, MassachusettsPowered by JazzHR