Hybrid Workforce Planning & Forecasting Consultant

A leading payments technology firm is seeking an experienced Workforce Management Analyst to support Genesys WFM software functionality and analyze performance data. The ideal candidate will have 5+ years of experience, excellent communication skills, and a strong analytical approach. Responsibilities include forecasting contact volume, making schedule recommendations, and collaborating with various departments. This is a hybrid position located in Atlanta, GA, offering a competitive salary range and comprehensive benefits package. J-18808-Ljbffr