Truckload Associate

Truckload Associate Employment Type: Full-time, In-PersonLocation: Orrville, OHJob Category: Truckload LogisticsJarrett is a leading (and still growing) 3rd party logistics company but we're also family-owned. What sets us apart is the Jarrett Difference, our people are our greatest asset. We have the best people around who are not only incredible resources for all things logistics but are compassionate, innovative, courageous, and so much more. Jarrett has even won the Top Workplaces award for the past three years in a row!Our customers come from a variety of industries, but the common denominator is that they all ship something. We're here to coordinate things between our customer's supply chain and carriers. To accomplish all of this, our teams use our state-of-the-art proprietary software, jShip, to set up shipments, troubleshoot, answer questions, and fix issues before they become larger problems. Here at Jarrett , we are problem-solvers, and our goal is to do great things for our customers every day.For a Tracking Associate, a typical day might include:Tracking and following up on shipmentsCoordinating with customers and carriers to ensure timely deliveryAnswering phone calls and emails from customers with questions and requestsMaking notes in our software system with updates on shipmentsCollaborating with your teammates to find the best solution for shipmentsThis job might be a fit for you if:Problem-solving is where you thriveYou enjoy collaborating and being on a teamYou love helping people and are willing to go the extra mileYou're detail-oriented and like handling multiple tasksYou're adaptable and think on your feetYou've worked in customer service-type roles before (retail and food service count!)Jarrett might be a fit for you if:You want to do impactful workYou care about the people around youYou want to work in a meaningful, innovative, and close-knit cultureYou enjoy giving back and care about the community that you live and work inNo logistics experience? No problem! We're more focused on finding the right person who is a culture fit as opposed to someone with logistics experience. We have a robust training program that will get you up to speed.What's In It For You?Medical, Dental, and Vision insuranceCompany-paid life insurancePaid time off8 paid holidays each calendar year4 hours volunteer paid time offCounseling session reimbursementCompany wellness program including a gym membership discountContinuing education reimbursement401K with up to 7% company matchPaid maternity leaveMay be eligible for bonus potentialTraining and career development opportunitiesOpportunities to give back to local communitiesTo learn more about Jarrett, check us out here !