Reliability Technician

KNAPP Job OpportunityKNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.One of the KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group's unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.What You Get To DoDefine and verify standards for configuration, monitoring, reliability and performanceLead Root Cause Analysis (RCA) projects and influence project initiativesContinually drive down Mean Time Between Failures and Mean Time to Repair through improved outlier detection and root cause analysisDrive operational best practice adoption across critical services, continually looking to lower operational barriers to achieving improved reliabilityCreate strong effective working relationships with Customer and their operational agents to enable Knapp to provide superior serviceInteract with on-site management keeping them informed and addressing their concerns in a professional mannerEnsure that reports are well written and legibleExecute site quality procedures, safety procedures, and any statutory proceduresParticipate in regular meetings with the Maintenance Shift Supervisor or Resident Site Manager or Site Maintenance Manager to discuss activities and progress, unless there is no on-site accountability in which case you would provide that information to the Resident Business ManagerEnsure that all time sheets and documents are accurate and legible; to be submitted to Knapp on biweekly basis for approvalAbility to work against a timeframeAbility to appreciate health & safety considerations with regard to given tasks and to carry out risk assessmentsMechanical aptitude, including the ability to read assembly drawingsStrong attention to detail and exceptional follow-up skillsExcellent communication and customer service skills with both internal and external CustomersComputer literate with basic Microsoft Office skillsWillingness to learn and adapt to changing role requirementsAppreciation of cultural diversityWhat You HaveDegree in Electrical and/or Mechanical Engineering or equivalent work experienceDemonstrated knowledge of Reliability conceptsProject management experienceDemonstrated experience in understanding of machinery systems, including electrical, mechanical, and pneumatic systemsBilingual (English/Spanish) and or (English/German) preferred but not requiredStrong trouble shooting and problem-solving capabilitiesTalent and commitment to provide a unique interpretation or analysis of our systems to customersProcess-oriented mentalityTheoretical and operational experience in the operation of PLC-based machinery, highly automated, and robotic equipment and control systemsNetwork equipment interfaces, a plusHands-on experience and a team player committed to improve processesExperience in reducing costs through processes and efficienciesWorking Conditions and EnvironmentOvertime as required by workAuthorized to work in the U.S.Occasional travel maybe requiredProfessional office etiquette is required at all timesPhysical requirements may include: sitting, squatting, walking, reaching out to arm's length, reaching over-head, lifting between 50-100 pounds, and readingWhat You Will GetIndustry competitive compensationGreat benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!401k with a very generous employer match and no vesting!Paid Vacation & HolidaysProfit SharingPaid Parental LeaveSubsidized DaycareTuition ReimbursementPet InsuranceKNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during "off-hours."