Medical Assistant - Mental Health Program

Growth Centers of AmericaPosition OverviewThe Medical Assistant plays an essential role in supporting the health, safety, and day-to-day medical needs of our clients within our residential treatment program. This position works closely with nurses, therapists, psychiatrists, educators, and residential staff to help maintain a safe, structured, and therapeutic environment.What You'll DoMedical Support & Client CareTake and record vital signs, complete drug screenings, and document medical updatesAdminister medications according to physician orders and facility protocolsMonitor clients for behavioral, emotional, or medical changes and communicate concerns to treatment staffProvide one-on-one supervision for clients with elevated safety, behavioral, or medical concernsSupport daily client routines while maintaining professionalism and therapeutic boundariesAssist with coordinating medical appointments and outside provider communicationRespond appropriately during medical or behavioral emergencies following company protocolsDocumentation & Compliance Maintain accurate medical records, shift logs, incident reports, and documentationEnsure confidentiality and compliance with HIPAA and facility standardsFollow all medication administration, infection control, and safety proceduresSupport compliance with licensing, accreditation, and program requirementsMaintain organization and cleanliness within medical and client care areasTeam Collaboration & Therapeutic Environment Work collaboratively with nurses, therapists, psychiatrists, behavioral staff, and leadershipParticipate in shift handoffs, trainings, meetings, and ongoing professional developmentContribute positively to the overall therapeutic and residential environmentHelp maintain a structured, safe, supportive, and trauma-informed setting for adolescentsMaintain flexibility and composure in fast-paced or high-stress situationsWho You Are You are compassionate, patient, and passionate about supporting adolescents through challenging moments in their lives. You thrive in environments where teamwork, structure, professionalism, and adaptability are essential. You are someone who: Remains calm and professional in high-pressure or crisis situationsDemonstrates strong communication, documentation, and organizational skillsUnderstands the importance of confidentiality, consistency, and professionalismEnjoys working collaboratively within a multidisciplinary treatment teamProvides supportive structure and maintains healthy boundaries with adolescentsIs dependable, adaptable, and committed to client care and safetyWhat You Bring Required Qualifications High School Diploma or GEDCertified Medical Assistant from an accredited programCurrent CPR and First Aid certificationAbility to pass background and fingerprint clearanceStrong communication, organization, and documentation skillsAbility to work effectively in a fast-paced residential treatment environmentPreferred Qualifications Minimum one year of experience in healthcare, behavioral health, residential treatment, or related settingsKnowledge of crisis intervention and de-escalation techniquesExperience supporting clients with mental health, eating disorders, substance use, or dual diagnosis needsExperience with medication administration and behavioral health documentation Why Join Growth Centers of America? At Growth Centers of America, you'll join a mission-driven team dedicated to creating meaningful change in the lives of our clients and families. We value compassion, collaboration, accountability, and personal growth - both for the clients we serve and the professionals who serve them. This is more than a Medical Assistant role - it is an opportunity to gain hands-on experience in adolescent behavioral health, residential treatment, crisis support, and multidisciplinary care while helping clients heal, stabilize, and move toward healthier futures.