Payments Operations Analyst

A company is looking for a Payments & Billing Operations Analyst. Key ResponsibilitiesManage invoicing, payment tracking, and audit processes to ensure accuracy and efficiency Serve as the primary contact for customer inquiries related to billing and payments, maintaining service level agreements Support the Billing and Collections Manager and collaborate with cross-functional teams to improve processesRequired Qualifications2-3 years of experience in customer-facing roles, billing, collection, or payment-related functions Proficiency with tools such as Google Workspace, Jira, monday.com, and Excel Experience in the entertainment or ticketing industry preferred Familiarity with systems like Hyperwallet, Bill.com, and Salesforce preferred Background in operational or technical workflows preferred