Customer Operations Representative (Logistics)

If you’re someone who thrives in a fast-paced environment and likes staying on top of moving pieces—this could be a great fit.Circle Logistics is hiring a Customer Operations Representative to support real-time shipment execution and communication. This role blends customer service, problem-solving, and operations in a high-energy setting.It’s also one of our top entry points into the company, with strong potential to move into other roles within months.What You’ll DoAct as the main point of contact for shipment updates and issue resolutionCommunicate with drivers and customers throughout the shipment lifecycleTrack shipments and provide real-time updatesTroubleshoot delays and escalate when neededWork closely with internal teams to ensure smooth executionWhat We’re Looking ForExperience in customer service, hospitality, retail, or call center environmentsStrong communication and problem-solving skillsAbility to stay organized while handling multiple prioritiesPositive attitude and team-first mindsetWhy CircleOpportunities to grow into Sales, Operations, or Account ManagementHands-on training and real-time supportFast-paced, team-oriented environmentComp & Benefits$17–$18/hourFull-time schedulePTO + paid holidaysHealth, dental, vision, 401(k)If you’re looking for a role where you can build experience quickly and be part of a team that moves fast—apply now!Check out our Orlando Office HEREWho We Are:Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.