Integrated Care Program Manager - CSSBB required

Job SummaryThe Integrated Care Program Manager is responsible for managing large-scale portfolio programs aligned to strategic objectives that include multiple projects.Essential FunctionsResponsible for successful delivery of LTSS and Dual Eligible programsUnderstand the LTSS and Dual Eligible programs to ensure effective cross functional coordination throughout the organizationEnsure program milestone deliverables are completed and approved at every stage of the program lifecycleAssist with the continuous improvement of program / project management best practices, processes, and toolsResponsible for ensuring program closure activities are completedLead stakeholders in the refinement of the program designCollaborate with functional owners on the identification and assignment of resourcesCollaborate with IT and EPMO on the identification and assignment of IT resourcesEnsure compliance to LTSS requirementsCapture and consolidate LTSS Program KPIsAssess, manage, and control program scope, schedule, and change impactsWork closely with business executives to ensure assigned programs aligns with business strategy and are properly funded, resourced, and managedMaintain program stakeholder matrixDrive cross-functional communication between impacted businessWork with Talent Development and Communications to develop project communication and training plansEnsure effective communication across project managers and business analystsFacilitate and drive Program Stakeholder meetingsRepresent program in governance meetingsReview and approved program meeting minutesProvide regular reporting and maintain ongoing communications to senior management, stakeholders and executive sponsorsTrack, compile and report program metrics and budgetIdentify, log, and manage risk, implement mitigation strategies, contingency plans, and communicate/escalate to stakeholdersMaintain program RAIDIdentify, log, assign and resolve or escalate program issues, hindrances, and blockers using company best practicesResponsible for quality or program SharePoint site and program document repositoryProduce detailed reports, business decision documents, meeting minutes, and notification on assigned programDevelop program operations and support planPerforms any other job related duties as requested.Education And ExperienceBachelor's degree in project management, Business, Computer Science or related field requiredMaster's degree in related field preferredEquivalent years of relevant work experience may be accepted in lieu of required educationThree (3) years program management experience requiredCompetencies, Knowledge And SkillsExcellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.Experience working in project management software is requiredDemonstrates excellent analysis and reporting skillsExcellent decision making/problem solving skillsExceptional interpersonal and relationship building skillsExcellent critical listening and thinking skillsProven ability to effectively interact with all levels of the organization of management within and externally to the organizationExcellent written and verbal communication skillsCustomer service orientedAbility to shape the approach to needed results and gain consensus of the approachAbility to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendorsExperience managing a project of up to $10M+ in budgetProven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectationsDemonstrates a sense of urgencyDeep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)Strong experience in the healthcare payer industry and knowledge of Medicaid and MedicareLicensure And CertificationCSSBBWorking ConditionsGeneral office environment; may be required to sit or stand for extended periods of timeTravel is not typically required$113,000.00 - $197,700.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.SalaryOrganization Level Competencies - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.