Entry level/Recent Finance Graduate
OverviewThe Payment Processing Specialist is responsible for accurately processing multi-currency payment instructions in line with firm policies and procedures. This role supports both manual payment instructions (e.g. fax) and automated instructions (e.g. SWIFT or client platforms) in a fast‑paced, deadline‑driven environment. The specialist ensures high standards of quality, control, and client service while responding to internal enquiries and supporting operational excellence.ResponsibilitiesClient Servicing & Inquiry ResponseAccurately process client cash transactions, including capital stock, expenses, wires, book transfers, expects, and FX.Meet all client deliverables in accordance with Funds Transfer procedures and controls.Research and resolve client cash enquiries in a timely and accurate manner.Respond promptly and professionally to internal and external client queries.Process FT compliance and blocked account transactions, collateral transactions, and alternative payment transactions.Escalate issues to management as required.People & CollaborationBuild and maintain strong working relationships with team members and internal partners.Demonstrate a proactive, client‑focused approach to service and problem prevention.Communicate clearly, professionally, and constructively with colleagues and stakeholders.Support team objectives by assisting with daily responsibilities, valuing differences, and demonstrating flexibility.Control & Risk ManagementIdentify, communicate, and escalate risks appropriately.Ensure all payment instructions are processed accurately and within required deadlines, adhering to policies and procedures.Escalate unclear or incomplete instructions to management.Recommend improvements to controls and procedures.Follow new or updated procedures promptly and accurately.Help reduce errors, receivables, and errors & omissions by suggesting control enhancements or automation.Provide thoughtful, timely responses to enquiries to prevent issues and maintain service quality.Process ImprovementDevelop a strong understanding of all processes, procedures, and practices, and challenge inefficiencies.Identify opportunities to improve funds transfer payment processing.Highlight manual instructions suitable for automation and non‑STP automated instructions with formatting issues to increase STP rates.Optimise productivity while consistently meeting client deadlines.Required QualificationsExcellent written and verbal communication skills.Strong customer service orientation.Proven organisational and time‑management skills.Ability to perform effectively in a fast‑paced, deadline‑driven environment.High attention to detail and accuracy.Ability to work both independently and as part of a team.Strong typing and data entry skills.Preferred QualificationsKnowledge of USD and foreign currency payment processing.Experience with Keystone and RightFax systems.