Apprentice, Sales

Discover moreJobsResumes & PortfoliosJob SearchOverviewAbout the RoleWe are seeking a driven Apprentice to support customer-facing activities for Pearson digital products. This position serves as a bridge between educational institutes and the internal sales team, ensuring seamless communication, timely report generation, professional query resolution, and effective coordination for customer success. This role is well-suited for early-career professionals eager to build expertise in sales operations, customer relationship management, and digital product support within the higher education sector.Key ResponsibilitiesAct as a primary liaison between institutes, faculty, students, and internal sales teams for digital product coordination.Serve as an account relationship executive for assigned institutes and support daily customer engagement tasks.Generate, maintain, and distribute usage reports, activation logs, and progress trackers using Microsoft Excel.Comprehend customer queries with empathy, provide professional responses, and manage follow-ups until final resolution.Handle incoming customer requests by resolving minor issues and routing technical concerns to specialized support teams.Collaborate with sales, customer support, and operations units to ensure smooth implementation and continuous product usage.Track customer requests, pending action items, and escalations in an organized and timely fashion.Support onboarding, activation, and communication programs for institutes, faculty members, and learners.Maintain a high standard of professionalism, data accuracy, and responsiveness across all customer touchpoints.Desirable Skills and AttributesSolid working knowledge of Microsoft Excel, encompassing data tracking, basic formulas, sorting, filtering, and report formatting.Strong verbal and written communication abilities to interact confidently with external clients and internal stakeholders.Customer-first mindset characterized by patience, empathy, and professionalism when addressing queries or grievances.Strong coordination and follow-up capabilities to manage multiple requests and diverse groups of people.Keen attention to detail and data accuracy when managing customer metrics and communication logs.Quick learning curve for grasping digital product workflows and explaining basic functionalities simply to users.Readiness to work outside standard hours periodically based on urgent business or customer demands.If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.Key SkillsMicrosoft Excelreporting toolsCustomer relationship managementData TrackingRelated TagsFresherSales OperationsHigher EducationSales ApprenticeBrowse More JobsJobs in BangaloreEducation RequirementsBachelor's degree in any disciplinebusiness, commerce, management, technology, or related fields preferred.Eligible Batch Years2026, 2025, 2024, 2023PearsonPearson plc is a leading multinational education and publishing company headquartered in London, United Kingdom. Founded in 1844, Pearson has evolved from a construction business into one of the world's largest providers of educational products, services, and technology. The company operates in over 70 countries and employs more than 20,000 people worldwide. Its mission is to help people make progress in their lives through learning, offering a wide range of solutions including textbooks, digital learning platforms, assessments, and professional certification programs.Pearson is recognized for its strong presence in both academic and professional education markets, serving schools, universities, and corporations. In recent years, the company has accelerated its shift toward digital-first learning experiences, investing heavily in online courseware, virtual schools, and AI-driven assessment tools. Notably, Pearson has made strategic moves to expand its direct-to-consumer offerings and enhance its global reach, positioning itself as a key player in the rapidly growing edtech sector.Company DetailsIndustryEducationConnect With UsWebsite pearson.comRelated JobsApprentice, Sales SupportNewPearson Virtual₹21K - ₹29K/month1 day ago0-1 yearssvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent-dark)] border-0 text-xs">Full Timesvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent)] border-0 text-xs">InternshipCRMData ManagementCustomer SupportSales Operations₹21K - ₹29K/month1 day agoApprentice, Quality Assurance EngineerPearson Location not specified₹25K - ₹42K/month1 week ago0-1 yearssvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent-dark)] border-0 text-xs">Full Timesvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent)] border-0 text-xs">InternshipSeleniumManual TestingRegression TestingAPI TestingJiraPlaywright₹25K - ₹42K/month1 week agoApprentice Full Stack EngineerPearson Bangalore₹25K - ₹50K/month1 week ago0-2 yearssvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent-dark)] border-0 text-xs">Full Timesvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent)] border-0 text-xs">InternshipJavaJavaScriptCSS3HTML5Spring BootTypeScript₹25K - ₹50K/month1 week agoInvigilator/ProctorPearson Hyderabad₹4.8L - ₹6L LPA1 week ago0-2 yearssvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent-dark)] border-0 text-xs">Full Timesvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent)] border-0 text-xs">Freshersvg]:size-3 gap-1 [&>svg]:pointer-events-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive transition-[color,box-shadow] overflow-hidden border-transparent [a&]:hover:bg-secondary/90 bg-[var(--theme-accent-bg)] text-[var(--theme-accent)] border-0 text-xs">ExperiencedTechnical TroubleshootingCommunicationCustomer Service₹4.8L - ₹6L LPA1 week agoJobs by CityJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneJobs in MumbaiJobs in DelhiJobs in NoidaJobs in GurgaonJobs in KolkataJobs in AhmedabadBrowse by CategoryIT/SoftwareCore EngineeringBanking & FinanceBPO/Customer SupportSales & MarketingHR & AdminDesignHealthcare & PharmaManufacturing & OperationsResearch & ScienceGovernment & DefenceOther