Manager, Enterprise Technical Leads
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.In this role, you will be responsible for developing a high-performing team of Enterprise Technical Leads, while operating as a senior technical leader on high-priority customer work.ResponsibilitiesLead and develop a high-performing team: Manage, coach, and develop a team of Enterprise Technical Leads, elevating their ability to solve complex problems and operate independentlyProvide clear performance feedback and career guidance aligned with Technical Solutions expectationsFoster a culture of ownership, accountability, and continuous improvementActively mentor team members by modeling strong technical judgment, customer management, and executionOwn high-impact enterprise engagements (player-coach):Directly lead a subset of complex, high-stakes enterprise customers and implementations. Architect and execute scalable technical solutions and integrations, often spanning multiple systems and stakeholdersServe as the technical escalation point for both your own accounts and your team's portfolioBalance hands-on delivery with team leadership, prioritizing where your direct involvement drives the most impactDrive cross-functional alignment:Partner closely with Strategic Engagement, Product, Engineering, GTM, Science, and Privacy to unblock delivery and align prioritiesHelp your team navigate complexity by providing structure, prioritization, and clear decision frameworksRepresent Technical Solutions in cross-functional discussions, advocating for both customer needs and scalable solutionsScale systems, not just solutions:Identify patterns across both your own work and your team's work to drive process improvements and repeatable frameworksBalance bespoke solutions with standardization and scalabilityContribute to improving internal systems, documentation, and tooling to increase overall team efficiencyDrive end-to-end technical delivery for large, high-impact enterprise customers, often spanning multiple systems, stakeholders, and product areasWhat you will bring to the tableExperience & Technical Expertise: 5–8+ years in a customer-facing technical role (e.g., solutions engineering, implementations, technical program management, or similar)Proven track record leading complex enterprise implementations or integrationsAbility to operate at both P3 (team leadership) and P4 (hands-on technical leadership) levels simultaneouslyPeople Leadership: 1–3+ years of experience managing or mentoring technical, customer-facing teamsDemonstrated ability to develop high-performing individuals and raise the bar for team performanceComfortable balancing coaching, accountability, and support across a range of experience levelsExecution & Judgment: Strong ability to manage competing priorities across personal accounts and team responsibilitiesComfortable navigating ambiguity, escalations, and high-stakes customer situationsSound judgment in deciding when to go deep vs. delegateCross-Functional Leadership: Experience driving alignment across Product, Engineering, Strategic Engagement, and GTM teamsStrong communicator who can translate technical complexity into clear decisions and actionsAbility to influence without authority and drive outcomes across diverse stakeholdersCustomer Orientation: Proven ability to manage enterprise relationships and escalations with credibility and confidenceDeep commitment to delivering exceptional customer outcomesStrong ownership mindset with consistent follow-throughThis role is critical to scaling both our people and our delivery capability. As a player-coach, you directly influence outcomes at two levels: the success of your customers and the growth of your team. If you thrive in environments where you can both lead and build, and enjoy switching between strategy and execution, this role offers the opportunity to have outsized impact.LI-BC1We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Review our EEO Commitment Statement https://www.datavant.com/eeo-commitment-statement. Know Your Rights https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.The estimated total cash compensation range for this role is: $125,000—$147,000 USDMany of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.This job is not eligible for employment sponsorship.For more information about how we collect and use your data, please review our Privacy Policy https://www.datavant.com/privacy-policy.J-18808-Ljbffr