Front Desk Manager
Front Desk Manager
Location: Atlanta, GA, 30354
Job Description:
The Front Desk Manager will be responsible for managing the front desk operations of the company. This includes overseeing the reception area, managing the reception staff, and ensuring that all visitors and clients are greeted in a professional and courteous manner. The Front Desk Manager will also be responsible for managing the company's phone system, scheduling appointments, and handling customer inquiries. Other responsibilities include:
Managing the company's calendar and scheduling appointments
Ensuring that the reception area is clean and organized
Managing the company's phone system and directing calls to the appropriate department or individual
Handling customer inquiries and complaints in a professional and timely manner
Training and supervising the reception staff
Assisting with administrative tasks as needed
Requirements:
Bachelor's degree in Business Administration or related field
Minimum of 3 years of experience in a front desk management role
Excellent communication and interpersonal skills
Strong organizational and time management skills
Proficient in Microsoft Office and other office software
Ability to work independently and as part of a team