General Manager

General ManagerLocation: On site in Houston, TX or Los Angeles, CAA confidential employer in the safety services space is looking for a General Manager to lead a multi-site operation serving marine and industrial customers in two major coastal markets. This is a high impact leadership role for someone who enjoys building stronger teams, improving execution, and creating a more disciplined operating rhythm in a business where service quality, compliance, and customer trust directly shape growth.This opportunity is well suited for a hands-on leader who can balance people leadership with business performance. The right person will bring strong operational judgment, comfort in a field service setting, and the ability to raise accountability while supporting a responsive, safety focused culture.What You Will DoLead day to day branch performance across two major coastal service hubs, balancing customer response, field execution, and financial results.Guide supervisors, coordinators, and field personnel toward higher productivity, stronger planning, and consistent service quality.Improve operating rhythm through practical KPIs, better scheduling, cleaner workflows, and follow through on commitments.Partner with commercial and technical stakeholders to support revenue growth, margin improvement, and customer retention.Maintain high standards for safety, readiness, documentation, and regulatory compliance in a service environment with little room for error.Build an accountable team culture through hiring, coaching, feedback, and performance management.Oversee resource planning, parts and equipment readiness, and service delivery across inspection, maintenance, and repair activity.Step into issues quickly, resolve customer escalations professionally, and keep the organization focused on reliable execution.What We Are Looking ForProven leadership experience in a service-based business with responsibility for people, performance, and operating results.Experience leading field teams, branch operations, technical service groups, or distributed service functions.Strong working knowledge of scheduling, labor utilization, customer support, and branch level execution.Track record of improving processes, raising accountability, and helping teams perform at a higher level.Financial acumen with experience managing budgets, margins, or broader business performance metrics.Strong communication skills and the ability to build trust with employees, customers, and leadership partners.Comfort working in a regulated, compliance focused, or safety sensitive environment.Industry background in marine services, fire and life safety, technical inspection, industrial services, or a related field is strongly valued.Why Consider This RoleThis position offers the chance to lead visible operations in two important markets, influence the next phase of growth, and make a direct impact on service quality, team performance, and customer experience. It is an opportunity for a practical operator to step into a meaningful leadership seat and help shape a stronger, more scalable business.About Blue Signal:Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS