Retail Sales Associate

About UsPeppermint Park is a sensory experience for all ages. Discover nostalgic novelties that transport you to a time when family, friendship, and giving back were the cornerstones of our lives.Adults will enjoy a whimsical, nostalgic toy-shopping experience, while children will be introduced to this essential experience firsthand. The store features a mix of classic and modern toys to tinker with, designed to make children's eyes light up and their smiles stretch from ear to ear. The entire store is crafted with the spirit of the child within us.Position SummaryWe are looking for outgoing, high energy, animated team players who bring excitement to the job and the best customer service to all our guests! As a part of the Peppermint Park team, our Sales Associates will be interacting with guests of all ages. Our Associates are passionate about sharing their creations, will become knowledgeable on all our toys we offer, and bring guests a sense of joy and excitement throughout their shift. If you are big hearted, hardworking, fun witted and love making others happy - WE WANT YOU!Responsibilities:Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer serviceAccountable for learning store's products portfolio to provide customers with recommendations that connect them to the right product(s). Introducing promotions and opportunities to customers.Operating point of sale system and managing our guests' financial transactions. Must adhere to all credit card and daily cash handling procedures such as balancing cash drawers and daily drops.Maintain health, sanitation, safety and security guidelines. Maintains a clean and organized workspaceMaintains regular and punctual attendance in correct dress code and ensures store is ready for guests.Implement promotions, strategies, sales goals and initiatives as directed by Store Manager.Anticipates customer and store needs by constantly evaluating environment and customers for cues.Maintain; operate all associated equipment, electrical equipment, plumbing systems, store management systems, and store repairs. Set up, maintain machine standards for temperatures, fill rate, etc. Clean machines as required.Responsible for keeping the pace of production on schedule to meet customer requirementsAlert the manager of any irregularities or issuesOther duties as assigned.Be creative & love what you do!!!!Qualifications:Retail sales, customer service, or hospitality experience preferredEffective oral and written communication skills, able to build relationshipsAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and holidaysAbility to handle multiple projects/tasks at a time and meet deadlinesHistory of willingly assisting others and acting as a team playerAbility maintain order and manage sudden influxes of customersRequirements:Ability to multi-task across shifting priorities, at times driven by external elements that may be difficult to controlGeneral knowledge of customer service or retail operations.Computer experience in Word, Excel and knowledge of a corporate email systemOutstanding communications skills, written and verbalStrong interpersonal skills, building relationships with customersStrong organizational and project management skillsAbility to use a computer for long periods of timeMust be able to sit or stand for extended periods of timeAbility to handle documents and filesAbility to work well with othersMust be able to work under short-term deadlines and work under stressMust be able to occasionally lift up to 40 poundsGood physical mobility required to move about the store (including climbing, lifting, bending, kneeling, etc.)Must be able to work holidays, nights and weekends, as requiredMust be open to travel occasionally, as requiredAudio and visual acuity is required