Automotive F&I Director
Responsibilities:
The F&I Director is responsible for providing exceptional customer service while helping customers
choose products that protect their vehicle purchase. In addition, this individual works with lenders to
obtain financing approval and completes all vehicle purchase and associated paperwork accurately
and on time.
The F&I Director is responsible for:
Following up on and collecting receivables.
Help customers choose protection packages for their vehicle by presenting all products and
their benefits.
Ensure financing for customers; by building professional relationships with lenders and
working with them to get the best financing available for our customers.
Submit deals to bank electronically using appropriate dealer system.
Enter transactions accurately into CDK and bank approval systems.
Process all transaction paperwork and ensure it is accurate and meets the needs of the
Office, state specific DMV and lender requirements.
Track deal receivables and follow-up on outstanding items to ensure collection of all money
and bank stipulations for contract funding.
Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager
meetings.
Interact with sales team and sales managers to ensure transactions are completed
accurately and to the customer’s satisfaction.
Assist Sales Team with customer engagement in the sales department during peak traffic
times.
Meet monthly forecast for F&I Income, Penetration Levels, & CSI
Supervise the Financial Services Associates (F&I Managers) to ensure Individual & Department Goals are met
Demonstrates Behaviors consistent with the Companies Values in all interactions with
customers, co-workers, & vendors.
Qualifications:
2+ years of dealership finance experience is required
Prior automotive sales management experience is a plus
Strong attention to Detail
Ability to work well in a Process Driven Environment
A team player focused on providing exemplary customer service
Self-motivated with the ability to set and achieve targeted goals
Excellent interpersonal communication with working knowledge of computers
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
401(k) Retirement Plan
Vehicle Purchase Discounts