Sales Associate

Who is CADY?CADY is the premier school photography company. We exist to inspire and unleash human potential. Through innovation, creativity, and exceptional service, we create memorable experiences that help people feel confident, celebrated, and empowered. We inspire students, schools, and our team members so they feel accepted and empowered. Your story starts with CADY!CADY PerksWeekly payFlexible schedulingCareer advancement with opportunities for promotionAnnual review with merit opportunityFree annual family portrait sessionReferral bonus program Fun, active and Instagram-worthy studio environment Team member recognition and rewards programsEmployee assistance programs to support your health and well-beingJob SummaryUnder the direction of your Studio Manager, The Experience Ambassador plays a key role in delivering an exceptional studio experience while supporting sales performance and operational flow. This position guides clients through the image selection and ordering process, builds meaningful customer relationships, and contributes to achieving studio revenue and service goals.Essential Job FunctionsCustomer ExperienceWelcome and guide clients through their studio visitAnticipate needs and resolve concernsMaintain customer satisfaction scoresSales & PresentationLead image presentation sessionsRecommend products and packagesSupport studio revenue targetsAchieve individual and team sales goalsTeam & OperationsCoordinate with photographersMaintain studio appearanceCommunicate promotions and brand messagingJob RequirementsMust be at least 18 years of age High School diploma or equivalentMust pass a satisfactory background checkExceptional interpersonal and communication skills A positive and proactive attitude with a passion for delivering outstanding serviceAbility to multitask and prioritizeProfessional demeanor shown in person, on calls and in emailsExcellent organizational skills with strong attention to detail Able to speak, read and write EnglishTeam player mentality with a willingness to collaborate with colleagues on ideas and initiativesFlexible with working in a fast-paced environment Evening and weekend availability expectedSeasonal peak periodsBasic computer / POS system skillsComfortable with sales goals or commission environmentsReliable transportation Ability to work weekends / peak seasonsPhysical Requirements and Environmental FactorsExtended periods of viewing computer screensAble to remain standing and active for extended periods (up to 6+ hours) Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded area) Able to move up to 20 lbs Able to communicate verbally with team members and customers